Ritz Leblon

Atendentes Carlos e Juliana excepcionais, além dos garçons do café da manhã e equipe de limpeza. Café da manhã muito bom, limpeza impecável, quarto confortável. MARAVILHOSO.

Instalações, serviço e principalmente a localização são excelentes. Recomento

Summary: - extremely loud - not clean - extremely high prices —＞ if you expect that it will be worth it - it won’t - could not check in on time Noise: Unfortunately the loudest hotel I have ever been to. The walls are extremely thin - my neighbour had a cold and was sneezing and coughing the whole night and it feels like he is sneezing right next to you. Some of the air conditioning units are not mounted properly (each room has their own outdoor unit) and are extremely loud and vibrate. The first night my bed was vibrating because of the neighbour’a air conditioning. I could not find any sleep so I was given another room that unfortunately had the same problem (and it was a downgrade). I changed rooms 4 times in a 8 night stay) in a desperate attempt to find any sleep. In the end I upgraded to the suite and was ripped off - ended up paying more per night than I would have if I had just booked the suite in the first place. Cleanilyness: To give an example of the overall state of cleanliness I add two pics of the blankets of the rooms that i found when I moved in. After informing the reception, they didn’t even change them the next day. The overall cleanliness level is not great - also compared to other Rio hotels. General room set-up: Rooms facing the street are very loud. It is not just the street noise but also the aircon that stands on the wooden floor of the balcony without any insulation underneath. The looks of the rooms are nice, if you don’t look closely. In one room the curtains were too slim to actually close fully, in my current room the windows facing the street don’t even close properly. View is not great as there are high buildings right next the hotel.

We were on a family trip and had four rooms. It is important to know that they were all different sizes and different layouts. We stayed on floors S1 and S2. They have no windows which was weird, but not a problem. We had a very large room with a great shower and bathroom set up. Everything was clean. The breakfast has plenty of options and was kept well stocked. My two favorite things were the location and the staff. The location is perfect. We felt very safe in this area. Lots of fun bars and great restaurants within walking distance. The beach is two blocks away. Make sure to ask at the front desk for towells and the voucher for chairs and umbrella. The staff were amazing. They were very attentive and always willing to help. I especially want to thank the manager for helping my sons stay in the same room when we had two different reservations due to a change of plans. And also a big thanks to Leandro for helping us keep our room when we had flight issues. Overall, I would definitely stay there again!

Super Happy with our local stay. The Room had a balcony, super clean, spacious and very well decorated. The breakfast was very varied and good, the location was just perfect, 3 blocks from the beach and very fancy neighborhood. Victor at the front desk was super helpful with all our questions, the quality of his service was remarkable.

the hotel location is in Leblon, safe and nice area to stay! The hotel staff in the reception, breakfast area and the cleaning lady are all friendly and helpful! The room is big, clean and comfortable enough for 3 of us! However the flush in the toilette is not functioning properly, the toilette was blocked we called a technical staff; the other problem Is the noise; hotel needs to put sound proof window as we could hear all the noise at night coming from the street cafes and bars! Swimming pool is dirty, sauna is not a good one!

Amazing location. No WiFi. I had stayed here a year prior and the WiFi was inadequate for basics like FaceTime. Since then the WiFi was upgraded throughout the hotel. Disappointingly, yet somewhat comically, nobody tested it in the rooms. As a result, there are several rooms that have no signal because the access point was placed such that the steel elevator columns block the signal. I was shown a couple other rooms, all worse, and I literally toured the hotel with the manager who seemed to agree and understand the issue. In the end, I paid for a hotspot, we rented an office, and it was yet another unfortunate experience. The hotel offered no accommodation, and seemed generally unperturbed by the issue. The hotel loses on service culture every time.

Super bem localizado, na rua do hotel tem várias lojas, restaurantes , bares, e fica 2 quadras da praia. Consegue fazer tudo a pé ! Quarto bem confortável , limpo e aconchegante . Café da manhã ok ! Nós atendeu bem ! Para praia eles disponibilizaram toalhas. Atendimento foi excelente ! Obs: ficamos em um quarto sem varanda e não tinha como as roupas de praia secarem . E a piscina do hotel que fica na área do restaurante , podia ser aquecida !

Minha família e eu tivemos uma experiência incrível no Ritz Leblon! O café da manhã é espetacular, com uma ampla variedade de opções deliciosas. Os funcionários são extremamente gentis e prestativos, sempre prontos para ajudar. A localização é excelente, com uma infinidade de bares e restaurante próximos e com fácil acesso às principais atrações da cidade. Altamente recomendado para famílias!