Av. Atlântica, 2964, Rio de Janeiro, Rio de Janeiro State, 22070-000, BrazilVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.1/5
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109 anmeldelse
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Bekræftede anmeldelser
Placering4.1
Faciliteter4.1
Service4.0
Renlighed4.1
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Alle anmeldelser(109)
Positive anmeldelser(8)
Anmeldelser med billeder/video(1)
Negative anmeldelser(1)
Sarah
Overnattede i apr. 2024
Forretningsrejsende
25 anmeldelse
5.0/5
Enestående
Slået op den 27. jun. 2024
Really lovely hotel in a great location. Place was very clean. The staff were all very friendly and the service was excellent. The food was also very nice. I thoroughly enjoyed my stay here and would recommend to others.
Oversæt
Gæstebruger
Lejlighed med Side Havudsigt
Overnattede i okt. 2024
Rejs med venner
4 anmeldelse
4.7/5
Vidunderligt
Slået op den 13. jan. 2025
Location was fantastic, would highly recommend
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Sergejs
Standard-lejlighed
Overnattede i jan. 2025
Solorejsende
21 anmeldelse
5.0/5
Enestående
Slået op den 3. mar. 2025
Прекрасное месторасположение! Rooftop pool, с завораживающими видами на Copacabana Beach! Во время карнавала, отличные меры безопасности!
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VilmaMarie
Lejlighed med Side Havudsigt
Overnattede i mar. 2024
Solorejsende
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 2. maj 2024
Ça fait plaisir de retrouver chez Pestana Rio Atlantica du personnel d'époque!
Je fréquenté l'hôtel à partir de 2001 avec mon enfant et nous avons passé des merveilleuses vacances!
Pas mal d choses ont changé, mais la sympathie de JR à la réception, des 2 S-S au restaurant sans oublier Vivaldo à l'entrée et les bagagges.
Au bar de la piscine, la femme de chambre du 12ème et autres personnes mon fait sentir en vacances.
La seule chose que je regrette c'est la taille des chambres: - Avant les suites front de mer étaient spacieuses et aujourd'hui si transformés en une petite suite et l'espace total à donné naissance à 2 chambres supplémentaires.
Vive la rentabilité!
Oversæt
Svar fra overnatningssted: Dear Mrs. VilmaMarie,On behalf of the entire team at the Hotel Pestana Rio Atlântica, we would like to thank you for your comments. Your opinion is very important so that we can continuously improve in order to anticipating the needs, preferences and expectations of our guests.We are pleased that in general you enjoyed your stay at the hotel, and at the same time, your comments that we did not meet your expectations in all areas help us to identify our weaknesses. areas, help us to identify our points of attention in order to improve our Pestana Rio Atlântica services.Pestana Rio Atlântica.It was a real pleasure for us to have you as a guest and we hope to welcome you back to our hotel on another opportunity at our Hotel to regain your trust on a future visit. visit.Sincerely,Pestana Rio Atlântica Team
Svar fra overnatningssted: Dear Wayneaichiyu,First of all, thank you for choosing Pestana Rio Atlântica and for the feedback after your last stay. Experiences such as those described in your report are not part of our service standards. Our mission is to provide a high standard of service to all our guests. Constructive criticism helps us to improve our service every day. On your next trip to Pestana Rio Atlantica, we would like to have you with us again to enjoy a new and positive experience.Cordially,Taianne Leony
Christelle
Lejlighed med Side Havudsigt
Overnattede i dec. 2022
Rejs med venner
5 anmeldelse
5.0/5
Enestående
Slået op den 4. feb. 2023
Top. Super emplacement, service de qualité, déjeuner varié.
Oversæt
Svar fra overnatningssted: Dear RiomFirst of all we thank you for choosing the Pestana Rio Atlântica and for the feedback after your last stay. We would love to have you with us again on your next trip to Pestana Rio Atlântica. We will be at your disposal for whatever is necessary.CordiallyGustavo Jarussi
Gæstebruger
Lejlighed med Side Havudsigt
Overnattede i jun. 2022
Rejs med venner
2 anmeldelse
3.2/5
Slået op den 1. aug. 2022
A reserva para o quarto com vista parcial do mar deixou muito, muito a desejar. É um hotel caro, super bem localizado, com uma piscina incrível; porém, o quarto tinha pintura suja, parece em manutenção com reboco de massa corrida e banheiro com limo; mas o pior, foi checar à noite no hotel, numa noite chuvosa e friazinha e não ter cobertor no hotel!!!! Isso mesmo!!! Não haviam cobertores disponíveis visto que outros hóspedes também pegaram!
O Lucas, gerente, no dia seguinte foi atencioso e sugeriu mudarmos de quarto visto que aquele não deveria ter sido liberado pela manutenção.