Novotel RJ Porto Atlantico

My first room had the worst stains on the chair and sofa. No way should this room been allowed for check in. I booked a queen bed apartment and was moved to a. Double bed room with a view as trade. I was tired and could not be bothered to argue. There was an apology by the checkin staff. The breakfast is average (I came from Salvador where breakfast was amazing). Housekeeping and services were good - all the ladies were nice and pleasant. The bed had one pillow and the sheets had holes. There was no spare blanket in the room and the duvet provided was not the best so it got cold on a few nights and was too hot on others. Shower facilities were good but no skin lotion in the room which was fine as I had my own. No free water in the room only the minibar too - had to go to ibis hotel next door at like 2am to buy stuff there …both hotels are linked Generally the stay was mediocre and the area does not have anything to do. It is ok and central for Uber which was a bonus. Would I stay there again - hardly likely Would I challenge that I am owed money as the room I paid for is not what I was given - may do …if I have the energy Hopefully Novotel would reach out to me before that happens Images below

Great stay! Facilities are a bit less taken care off for a Novotel. In the average I had a very pleasant stay, with a very amiable staff. I do recommend due to the favorable rates and location close to Rio exit to Minas Gerais that makes traveling back easier and with less traffic.

整潔、乾淨、下次還會來入住！

Hotel com uma localização boa para quem precisa ir na rodoviária ou em algum lugar da região portuária. Perto dos dois aeroportos do Rio de Janeiro

Excelente hotel, muito confortável e limpo. Padrão da rede Accor

還可以 對得起這個價

I just left the Novotel hotel by Puerto Atlántico in the city of Rio de Janeiro and despite asking in the most polite way a couple of times for help to check the internet access system from the rooms, it was impossible for me to get help from the hotel staff. Service only worked aceptable on the first floor. The noise that occurred until late at night and during the day in the hallway of the room prevents rest and work with concentration. Understanding that it is a superior hotel compared to the ibis which is in the same building, I consider it important to let you know that we have a project in the city where several engineers and work groups will be traveling and due to the location of the hotel, the distance to the project is a plus, but the possibility of working in a concentrated manner and having a good internet service makes us doubt whether to return to Novotel. I appreciate all the support you can provide and that you know of the regular service we have received over the last three nights staying there.

I choose to stay at Novotels everything I am offered the chance - service is usually at a very decent standard and I almost feel "safe" that I will have an enjoyable experience. This has taken me to Novotels in Moscow, Dubai, New York, Buenos Aires, Tokyo, Wellington, Sao Paulo, and now Rio. Maybe for the last time. How the mighty have fallen.... This is an absolute embarrassing hotel. From the reception (shared with Ibis) to the very VERY badly managed restaurants, I have never felt so let down by a hotel chain before. Room was filthy, toiletries were missing, and it must have the most absurd bathroom in any hotels in Rio... The probably hired an intern instead of a qualified architect to build the toilet area, and just forgot to ensure that one needs to open the door and get in... the photos must show how impossible it is for an average built adult to enter without making 'circle du soleil'-like contortionism. I tried the restaurant, waited for 25 minutes for a waiter and just gave up... they were too busy flirting with a table full of good looking girls instead of looking after the othet not so charming guests. The hotel is located on a not so safe area of Rio so wandering at night to find a decent restaurant is a big no, so I had to resort to one of the few delivery options. All in all, a horrendous experience and probably the last time I ever stay at a Novotel.

In this specific area of Rio where there are very few hotels, this is the better option. The rooms are large but offers comfort and a good bed. The shower is a problem…water floods the bathroom floor. Breakfast is nice. WiFi is spotty. Room service quick. Checkout is super busy.