Wellton Riverside Spa Hotel anmeldelser

Not a bad place to stay in Riga , parking just behind in the open area

The location is great and the room is nice but the service in the hotel desk is very slowly and unfriendly

We had a very disappointing stay at this hotel due to several unresolved issues and poor communication from the staff. The sink in our room was broken, making it unusable for even basic hygiene like washing our hands. We reported this to reception in the morning and were told a technician would come to fix it. Unfortunately, that never happened. When we followed up later, we were told the technician was “busy” and had already left for the day. We requested a room change, but were informed that the hotel was fully booked. Given the lack of basic amenities, we felt a refund was reasonable. Initially, the front desk staff seemed understanding and said we could speak to the manager in the morning. However, when we returned, we were redirected again and told to call another manager the following day. When we finally reached him, he flatly denied our refund request. Other aspects of the stay were also unsatisfactory. Check-in was slow, despite us arriving at the expected time. We had specifically requested separate beds, which we did not receive. Additionally, when we returned to the room later that day, it had not been cleaned. Overall, this experience left us feeling misled and frustrated. We’ve since contacted Trip and our credit card provider to escalate the issue. I would strongly recommend choosing a different hotel.

the hotel says it is 5 stars, I was in a room level of ibis budget which doesnt meet even 3 stars standard, very disapointed, very ugly room, they gave me a room on another building.  no dining room service, front desk service very limited, I will not stay there anymore.

centrally located, very quiet on higher floors facing away from the road, pleasant ambiente, quick check in and out, reasonable prices in minibar, adjustable air con, carpets need cleaning

I was moved from the original hotel to some other area, near central station , the location didn’t suit me . Also they say that they upgrade my room but it was worth then the hotel I booked before . The spa was much smaller and the breakfast wasn’t the same as it was in the hotel I choose . I get a room with such a door as in picture 🙁 I didn’t feel quite safe .

Well located in the city and only 1 minute away from an airport bus stop. Breakfast was exactly the same for all 3 days though with no variation. The bathroom had a broken vent which really could have been fixed.

The hotel was amazing from room to the breakfast to the Spa. The location is also very convenient with old town walking distance and the boat tour stop right across. Marvelous view from the riverside. Lots of eating options in the breakfast buffet. The Spa was really fun both for adults as well as kids.

Room is big and cosy. The breakfast has a good variety. Location is near to most attraction. Central market is nearby too.

The hotel was so nice! we love the location that near old town. the breakfast was great also!

Great location. Rooms were modern and nice. Breakfast had many options but can get very busy during the summer season.

Great location, super helpful customer service %100 recommended. FYI you need to hang the 'please clean my room's sing on your door handle if you want the room service to clean your room.

We stayed 3 nights at this hotel. The location was great, at a walkable distance to the city centre and also next to public transportation. The bus stop to/from the airport is really close to the hotel. The breakfast was also good with plenty of options.

I really liked the breakfast and room