Home2 Suites by Hilton Ridley Park Philadelphia Airport South

房間很大很新，都很滿意！

不錯的酒店，乾淨，整潔，前台服務熱情。 但機場巴士很少，下飛機後打酒店電話預約機場巴士，怎麼打都沒人接

Very disappointed. They ran out of food at breakfast. They did not clean makeup room even when they said they would do it. Their excuse was that it was a holiday weekend and they were fully booked. I would imagine the opposite, know they were sold out for the weekend, they should have made sure that there would be ample food for the included breakfast and adequate staff to meet the needs. If I can avoid it, I will never stay there again.

Like: hot breakfast, all day tea/coffee station, free parking & shuttle services. Overall the stay was comfortable. Areas for improvement: courtesy and friendliness of staff (significantly varied depending on who you encountered), food services during breakfast was slow and definitely not enough food. I sat close to the breakfast station and witnessed the situations that people had to constantly ask staff to replenish more food and staff refused to provided more food for multiple people because it was 8:45AM and the breakfast was closed at 9 AM. I have never seen these scenarios in other hotels and felt bad for those people.

Booked with *******, Paid for and extra day to get early check in when arrive they said that we can't stay there our room was taken. after paid up-front cover Paid $70.000 plus dollars they couldn't even give us a room to stay they said sorry call *******. Not the way you treat your customers. I will never stay there very rude to us . Well they got there money they don't care. Don't stay there ever:(

Repeat offenses Stay was going well until last day when we saw a sign for a $10 parking fee per night. No other notice other than a small sign. Also hotel puts a $200 hold on credit card for incidentals but has no bar or restaurant. They should say what it really is for. Sketchy people staying there doing damage.