Gæstebruger
11. juni 2023
The facility was near the freeway making it very easy to find. This was the first time I have taken time to in three years. Although the breakfast that was included was enjoyable after checking out I mentioned to a staff member that I would return with a cash tip. When I arrived back I entered the office left tip with a different male staff membered and left. Traveling with another disabled veteran who was waiting in vehicle. That is when a female staff member came running out to stop us. I was under the impression that she was going to give thanks for returning. Unfortunately she started yelling and accusing that some kind of soap something or other was taken. I didn't really understand because some other person was shouting down to her in a foreign language from the second floor. She last said that my credit card would be charged so I just said fine and continued on to our next destination. I felt both embarrassed and confused about this occurring in front of the office and other guests! Needless to say that my first visit to the state of Utah, left me with a disappointing feeling of that hotel's staff members training.
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