Tuisuneo la Conchiglia - Adults Only

As soon as you enter you immediately notice the quality. Absolute cleanliness in every corner. Efficiency and extreme availability of the staff ready to respond to any request. This hotel enjoys an enchanting view of the Aeolian Islands. Another indisputable advantage: "Adults only". You are not disturbed by kids screaming all day as happens in many hotels of the same caliber. Truly relaxing! Another note of merit is the restaurant service: dishes always varied and well-prepared. Last but not least the presence of very efficient staff: Agostino, Giovanni, Attila, Maria just to name a few, They always welcome you with a smile on their lips. Truly a noteworthy stay!

We are currently at the hotel, while we love TUI, we feel it’s important to let people who are about to book, know that it might be worth spending a bit more and getting something a bit better. It’s really not great on all fronts, the food has literally had me in tears, it’s rushed, cheap quality and served with no love and care. The rooms are clean, but very very tired, the bathroom door keeps getting stuck, I’ve been locked in it twice, we reported it and nothing was followed up. We are really sad, that our precious week off work was spent here, the staff are trying really hard, there just not enough of them. Domenico who is in the restaurant practically on his own clearing tables, deserves a medal! Top man, thank you for your smiling can do attitude. To the management team, have you realised how much food is being sent back because it really isn’t very nice. Certainly not representative of the local food.

I arrived at the hotel on Saturday evening and experienced some confusion during check-in. The room I paid for had a beach view and was modern and comfortable, but the live music at the pool was loud and played until midnight every night. We requested a quieter room but were offered a downgrade and told we had to decide quickly due to limited availability. The new room had an uncomfortable bed, and we could still hear the music. We received a voucher for the inconvenience, but it didn't solve our issues. Despite the hotel's efforts to improve our experience, including offering free massages and a Tui voucher, the ongoing noise and discomfort persisted from the above-mentioned construction noise. The day trip we went on was enjoyable, and we appreciated the effort from the tour guide. The spa experience, however, was not as smooth as expected. Mid massage, he asked one of us, 'How is your room?' while his hand was trying to massage my neck… a somewhat strange reminder while attempting to relax that we were getting a complimentary massage, which appeared threatening. Once he had finished that strange back massage, we left the room to be somewhat ushered out of the spa, which closed shortly after departing. One of us (the female in the party) felt very uncomfortable as the masseuse stayed in the room while she unrobed (she did have a bikini on, luckily). He also undid her bikini top while she was lying down on the massage table and did it up afterwards without asking.

Lovely Hotel, lovely staff was last week if the season so weather on last day was a bit grey, but otherwise OK for sun worshippers, pool was cool for same reason, but still swam, sea was also OK for swimming. TUI Boat trip was great. Captain produced white wine on way back. Food wasn't Michelin standard, but for £500 pp for 7 nights we eat well - probably too well. Room was good standard and made up daily. TUI coach trip to lighthouse, Tropea and Pizzo very informative, maybe a bit long for us.

The waiting staff and chefs make this hotel. We had a great time - the food was delicious and varied but I would have liked to see more Calabrian dishes. Freshly made omelette for breakfast was wonderful - made by Carla. Fresh pasta sauces daily - plenty of seafood. The entertainment was dour whilst we were there - no live music as billed - only the entertainment staff- Greta was OK but the man (sorry don't know his name) was terrible. He tried to bully people into activities by calling them lazy or boring because they just wanted to relax by the pool. One night for entertainment we had bingo and another musical chairs - we though we were in playschool! Our room was beautiful with views out to Stromboli and the other islands (when clear) and the sunsets were lovely. Would we return? Yes probably but it was a 95 minute transfer which isn't great after a 3 and a half hour flight

Wow , this place is paradise. The staff are so friendly and helpful, a big thank you to Gateoni, and Grete for our fab entertainment, Pino for is fab voice on an evening, Marianna for her beautiful smile and fun, also a big thank you to all the chefs for your amazing food , and all the staff in the dinning room. The rooms are very clean and spacious. The shuttle bus to the beautiful beach is a brilliant service , the walk down to the beach is about 10 minutes and is very accessible, but shuttle recommend on the way back up. The sunsets here over Stromboli are amazing every evening. Would highly recommend a trip to Tropia , as the train station is a 10 min walk from Hotel, takes 10 minutes on the train to the beautiful town. The staff in reception can’t do enough for you. Thank you all for an amazing 2 weeks we will definitely be returning. All our love and best wishes to you all Louisa and Paul. Xxxxxxxxxx