Labranda Blue Bay Resort

We came to Labranda Blue Bay Resort two weeks ago for the second time, for a 10 day stay, after our extended visit in October 2023, and were greeted right from the start with warm hugs like old friends. We had an amazing time, again, and cannot thank the staff and employees of Labranda enough. Thank you to the staff, the bartenders, the waitresses and the cleaners. Everyone was so helpful to us and amazing. Many of you remembered us from last year and greeted us warmly. Big thanks to the reception and booking team, Selen, Rafaela, Sophia, Manolis and George and Cindy, who greeted us with a warm hug upon our arrival and were always there to help. Thank you to the entertainment team, Sam, Zeno, Babou and of course DJ Chu Chu . There wasn't a dull day at Labranda, entertainment team were full on. The food was excellent, there, always something new and surprising. Thank you to our friends at the Greek restaurant, we loved your food so much- Anna, Rosita, Diaz, and Chambika. Thank you to our friends at the Italian restaurant, Vaggelis and team. Thank you to the amazing bartenders, including Nikos, Elias, Iraklis, Evangelos Andreas and Christina and to Michal, Hara and others in the main restaurant. And special thanks to the guest relations team, Cathy and Debbie, who took care of us, we love you! We are already looking forward to our next visit in October 2025!

Where do I begin? I travelled with my family of five (husband and 2 adult sons, and son’s gf) to Labranda Blue Bay Resort at the end of September (24th) This was definitely not a four star hotel as advertised in the lovely brochure photos, it is more of a two star and that is pushing it. We arrived in reception to check in and were greeted by a surly young man who seemed as he was reading from an autocue (as he was so robotic) We paid our taxes, €7 per room, per night (joke) and we were then told that our rooms were located on the other side of the complex and we would be taken there. We were loaded onto a golf type cart and transported to ‘block 6000’ having passed through’Beirut’, a derelict building storing old mattresses and furniture for everyone to see. We were shown to our rooms, we had booked 3 rooms for us all which had ‘garden views’ On arrival I tried to unlock the ageing and rusty door lock and was met with some resistance. After gaining entry to our room we were met with a dated, tired and dusty room. The floor tiles in the main room had rust on them under the table, the tables themselves were shabby and definitely not chic. The balcony walls had green algae growing on them. The balcony furniture was dirty and tired looking and there was water all over the floor from an overflow pipe. The tiny shower room was also dated and smelt of bad drains. Be aware, tiles are very slippery when wet. I wanted to complain to the management and ask to change rooms, but this would have meant that the family would be separated as we were all on the same corridor. Instead we agreed to make do. We unpacked and decided to take a dip in the pool out the back. The pool did not look as if it had been cleaned this season as it had loads of dead insects floating around in it. Having decided against this we went to the poolside bar to order 4 beers and a lemonade. On arrival we went to ask for the drinks and we were met with the lady there shouting abruptly ’ I have no cups, you get cups?’ Having paid over £3,500 for this holiday, I was not about to go collecting the empties for her just to get a drink! We moved to the main hotel and ordered some ‘watered down’ beer from the miserable staff there instead. It seems as the hotel has no care and attention being paid to it as there did not seem to be any staff coming round and generally tidying/clearing away at all. We did find some unused sun-beds at the pool, but on closer inspection discovered they were all broken and had large holes in the fabric. At this point I wanted to get straight back on the plane and go home as this was turning into a miserable experience, not a well looked forward to holiday. And talking of planes, it would have been easy to get back on one as they literally flew over our heads every ten minutes until the early hours. Every time a plane flew over, we had to stop our conversation as you couldn’t hear each other! If I had known that this hotel was directly under the flight path, I wo

Has to be the worst hotel I've stayed it's a 2 star at a push we stayed in a bungalow terrible experience full of ants the pool full of rubbish the food wasnot nice at all and you had to but drinks even though all inclusive because the the all inclusive bar consists ot a bottle of vodka warm beer dirty beakers the staff didn't want to help I paid for all inclusive and only eat a cold breakfast because everything else was so bad I felt like I was ripped off and couldn't wait to get home it's nothing like it's described they mat not like my comment but I didn't enjoy the service I got

Stayed for 10 nights with my family (3 adults and a 17 year old) Booked a family room and a double room with sea view. Positives: - Staff was friendly throughout, reception was really helpful in organising taxi’s and advice on buses to Rhodes. All staff seem to work really hard! - Main pool area was nice, also had various other pools situated around the grounds. Waterpark was fine, 5 large slides and an area for smaller children. - Food was varied and enjoyed the majority of it. The roasted lamb was delicious! - Although we didn’t get involved with the entertainment, the staff was always enthusiastic, happy to talk to you and had a laugh with you at times - perfect if you have little ones. - The grounds are lovely and are kept really well. - Close to the airport and easily got a taxi from outside the airport. Negatives - Huge cues in the evening, we ended up getting 2 drinks at a time. In my opinion they needed more staff on considering the size of the hotel and the amount of visitors it had. Drinks were average. - Never been to a resort either where ice creams and slushes were charged as an extra (just to point out you can get ice cream at meal times) - A few times we had housekeeping just walk in even though we put the ‘do not disturb’ sign on the door. - There was several times when cues were so long out the door for your evening meal, again maybe this needs addressing for such a large hotel. - The rooms could do with being updated and cleaned properly (DONT LOOK UNDER THE BED) Other things to mention: There was quite a few cats around although it didn’t bother me, I can see this may bother others. We had a couple of good nights at Billy’s Bar which is just a short walk from the hotel, we took a taxi twice into the main area of lalysos where we ate/drank at Trinity Bar and Alkionis Sports Bar. We also took a bus in Old Rhodes Town, where we booked a boat trip for later in the week. Overall we had a lovely holiday with our extended family who we’ve not seen for a while, weather was gorgeous however we would not return, there wasn’t enough around outside the hotel for us but that’s personal preference.

Arrived at Labranda on June the 11th for 7 nights, overall we had a lovely stay! The entertainment staff were very good and friendly (special shout out to baboo and sam and the 2 brothers). The hotel staff were great but very over worked especially the bar staff and restaurant staff. The food was average, enough for the children to get by on but was very much similar most evenings and during the day. But they try there best to satisfy everyone. The hotel could really do with a good up to date make over though, they make the reception and dining area and shops look all nice to give you the "wow" factor but the bedrooms felt neglected and rushed finished or bodged repairs, the swimming pools away from the main pool need a good refurbishment, broken tiles, green algy on the pool walls. Trying to dodge all the floating flies in the pools. I think labranda has hit really hard times financially and i really hope the place gets financial help to get it back up to really good standard. Overall we had a lovely break away and hope to return in the future.

This review is a bit 50/50 and I’ll explain why. Myself, my partner and my 1 year old fell ill on day 3 of being here with aggressive sickness and diarrhoea. I couldn’t pin point the exact thing that had made us ill but it had affected our stay by making us aware on any food we ate (limiting ourselves to mainly bread) and even using the pools etc which meant we couldn’t take advantage of our all inclusive. That being said, we didn’t let this ruin our holiday and there was plenty of perks to this hotel such as, the distance to the airport, the cleanliness, entertainment and the beautiful beach on your doorstep! Food The main restaurant was very busy and I found the staff to be quite rude. This being said, the smaller restaurant closer to the beachfront was a lot calmer and had a better atmosphere overall. There was lots of cats roaming around the restaurant which I’m sure is normal in Greece but after watching numerous cats eating off plates it definitely raises hygiene concerns. HOWEVER, We enjoyed the gyros and pizzas which were free to get for most of the day and definitely worth waiting for. Rooms Our room was only a small, and quite peaceful, walk from the main building. I had read lots of negative reviews about the cleanliness of the rooms but I couldn’t find any faults and the cleaners came everyday. A door sign would be a good idea to let the cleaners know if you may not want your room cleaned as they would come regardless of you asking and didn't knock either. Pools We were impressed with the amount of pools available and enjoyed sitting poolside of the one for our complex as it was a bit quieter. Although, the pools were freezing cold so the kids couldn’t handle it for much more than 5-10minutes before their lips would turn purple and beg to come out. Entertainment The entertainment team was really friendly and my 4 year old LOVED the evening discos and we ourselves enjoyed playing bingo. It did say in the description there was a child’s club throughout the day that did all sorts but only seemed to be pen and paper every time we went. All in all, couple of improvements to be made but a great deal and beautiful place to take your family.