Lindos Royal Resort

Just to state, the hotel was nice, and this is not a moan about the negatives. This is just honest and helpful info. We chose this hotel as its stated as 5*, but it’s nowhere near. It doesn’t even try to be, by customer service and condition of facilities. All it does it set a high bar and then fail. Its struggling to be a 4*, probably nearer to 3.5*. Let me take you through it... THE ROOM We had a family room in block 1, in the main building (room 1404). We can't comment about any other room, such as the swim up rooms or superior rooms. Spacious and reasonably clean, the room isn't tired, but they were also not as modern *as you'd expect from a 5*. There were only two chairs on the balcony even though the family room slept four people. The walk-in shower was nice though. The aircon controls in each room are pretty pointless as setting a different temperature makes no difference - they cool the room a bit, but not a lot. We asked reception 3 times to check ours, as our children’s room was noticeably cooler - they didn't come, and when we chased it they admitted the maintenance team were closing the jobs down without even looking. We gave up asking. We had ants in the room and a can of mosquito spray was sent up to the room for us to use. This was after we were accused of taking food into our room which we hadn't. An observation about the swim up rooms – they are not very exclusive – many are next to public areas, so there is little privacy, and the pools are shared, with little per-room space. Think of it like staying in a terraced house compared to a detached house. FOOD One main restaurant with indoor and outdoor dining areas. Busier inside due to aircon cooling. There is also a few stray cats hanging around at meal times under the tables. Large cold salad area and hot meals - all pretty good, although can be a bit samey after a week. Live cooking stations for pizza and pasta are always popular, often with a long queue. Always good dessert and fruit area. Some things are randomly placed, although you get used to it atter a few days. *Tip - butter is usually hidden at the back of the salads near the bread. Breakfasts are pretty good - seem to pride themselves on their American breakfast although you can make a good full English out of what’s available. The staff will serve drinks to your table, the only place they use glass - everywhere else is plastic and paper cups. *Tip - keep your glass and decant your plastic cup bar drinks into it. Snack bar at the pool bar serves different snacks on different days - pizza, gyros, hot dogs etc. GETTING AROUND It can be confusing where to go in the hotel - particularly as the lifts use different level numbers for the same floor. If you explore the corridors you will find routes to where you want to go, with lifts appearing in random places. *Tip - the quickest route from the pool bar area to the main pair of lifts, is to walk through the restaurant, towards the right, past the single lift

I had a great stay at the hotel! The location is so perfect , close to beaches, quite close to lindos and the views are stunning. The staff was friendly and attentive, making sure we had everything we needed. The rooms were clean and comfortable, and the dining options were excellent. I highly recommend this hotel for a relaxing vacation! Especially want to than mr Michalis Kaniotis for his help and being always when it was necessary ! The best person I met there !

We were looking for a 5* all inclusive, meaning we’d have clean and hygienic hotel/pool, with high quality food and hotel facilities given the age of our young toddler. We believed from the images and description on that Lindos Royal Hotel fitted that criteria perfectly. Two more family members booked on to join us there, meaning our total party that attended included 6 adults and 1 baby. Unfortunately, we were truly mislead as the Lindos Royal Hotel certainly was not 5* as advertised. Here are a list of the main complaints: - the rooms were absolutely filthy, mould in bathroom, dead bugs on walls, unable to walk on the floor bare footed - child cot was dirty meaning this had to clean this before use - no fitted sheets on cot, causing major sleeping hazard for children under two - no repairs had been done to the rooms for some time, meaning broken tiles on shower floor (our daughter had to be held when showering her as could have easily cut her foot open on broken tiles), broken toilet bins, wooden frame around door hanging off etc… - the food was pretty much cold regardless of the time you went to the restaurant (even the food around the pool was cold) - The WiFi did not have a great connection meaning it was difficult to use - unable to take any food to the room and no room service option? - water in the room wasn’t replenished at all, 3 small bottles provided on the first day for the duration of 10 days - Sink did not have a plug, meaning unable to clean daughters bottles properly (hotel was supposed to be child friendly) nothing else provided as substitute - stray cats and dogs in the restaurant seating area and around the pool,(many times we saw cats laying on the tables on the cutlery) - poor quality drinks around the pool bars - lack of facilities for children, even the kids club slides/play area were plastic and in the sun meaning any child using these would get severely burnt as not sheltered - no entertainment on Saturday - wrong star rating meaning more money has to be paid for room tax I would like to point out that the staff were incredible and done everything they could to cater for us, however the hotel certainly was not a 5*. I do truly believe this was a 5* when this was built, however this has not been maintained. A 5* hotel is the highest standard and if you were to go to the hotel, you would be reevaluating this in a heart beat. Our daughter was extremely unwell on holiday and your onsite shop even lacked basic healthcare for children, meaning I had to have family members get a taxi into town and bring this to my very unwell daughter. We were unable to leave our daughter and we wasn’t even able to bring food back to the room and there was no room service option. For a family friendly holiday, this is absolutely ridiculous. I beg to question if our granddaughter was so unwell due to the lack of cleanliness of your “5* hotel”. A complaint had been raised however they have failed to take ownership despite the evide