Mitsis Faliraki

Overall, we had a fantastic stay at the hotel. Pros: - Pool area was very good with plenty of sunbeds, towels can be changed every day and a live dj every day which added to the atmosphere and weren’t too loud. - Staff were willing to go above and beyond for you. Special mentions to Giannis and Adriana from behind the pool bar who worked hard throughout the day and always had a smile on their face. - Entertainment was very good with live singer, bands and dancers, although we did go out instead most nights due to the great area the hotel is in. However, seemed a struggle to secure a table in the entertainment area after it begins. - Food and drinks were of a very high standard. Breakfast was one of the best I’ve been to at a hotel, especially the omelettes which you can ask to be made. The a la carte restaurants, which you have to book before you arrive to secure them, were very good and we enjoyed all of them - including the Brunch at Tex-Mex and Pita Burger which you cannot miss. We only went the buffet once in the night as we also ate out a few nights, but feel as though this would get repetitive so it’s good to have the a la carte restaurants available. In terms of drinks, they are or a very high quality and you can ask them to make almost any cocktail you’d like. - Pizza slices every day 3:30-5:30 were a great addition, although I believe not many people know about it. Simply walk up to the Italian a la carte, it’s worth it! - Location was fantastic, just 2 minutes from many good bars, restaurants (try Desert Rose, Opera and Cavo Costa) and shops. Also just a €22 taxi or €5 bus from the old town which you cannot miss, we wish we would’ve went 2 nights! - when we arrived at our room there was a cake and champagne due to it being for our birthdays which was a lovely touch. Cons: - One thing we did not like was the fact you could not put the umbrellas by the pool down (although I think there may be a reason for it such as how windy it is there?). Felt as if we were constantly moving our sunbeds around to get out of the shade made by the umbrella. - Another pet peeve, which some people may like and see as a positive, was the fact that at the buffets you couldn’t get ur own drinks. During busy periods we felt as though we were waiting a while or we sometimes were given the wrong drink, and I feel though it would be better to be able to get them yourself. - Rooms were slightly outdated for a 5 star hotel but not as bad as people on here make out. They are still big with all of the facilities you need including a free safe, coffee machine etc but could definitely do with looking more modern such as the colour of the walls and curtains, but this weren’t a problem for us. - Our flight was 13 hours after checkout at 12pm. We asked to keep the room on at the beginning of the holiday which was denied as the hotel was fully booked, which was fair enough. However, the shower rooms weren’t great to be honest as they were just a shower inside the

A wonderful hotel. The staff are lovely, friendly and helpful. The food / restaurants are all yummy. They have their own cocktails, but make the classics too if you ask. It’s spotlessly clean. The private beach is nice. The evening entertainment is mainly good, but it’s a lot of singers, some of which are better than others. During the day there is a fitness team for aerobics, which they announce. Other activities aren’t publicised and therefore don’t run some days. We were there a week and they only played water polo twice despite it saying it would be on six days. My partner was a bit disappointed by this as he likes the activities on holiday. But a very nice hotel that I would recommend.

The food is amazing. Just had a meal in the italian restaurant and served by the lovely Matthew who was very attentive and polite.

My daughter and I had a fabulous week's stay, 5 stars for our whole experience. Things to mention; the house wine is excellent quality, such a pleasant surprise for all inclusive, the facilities are great, a good number of sunbeds, pools, bars and restaurants . The yoga and stretching classes were great and the aqua aerobics good fun. Fun entertainment every night too. The staff are amazing, from bar staff, waitresses, cleaners but a special mention to the Maître de, Cristos and his team (Georgios and Matilda), excellent service. Everyone was so helpful and attentive, making you feel special and relaxed.

The Italian restaurant at Mitsis Faleraki is a great restaurant with a warm atmosphere, amazing food made from fresh ingredients, and exceptional staff. It's more than just a meal; it's an unforgettable dining experience.

Fantastic location, right on the beach, with plenty of free sunbeds. If you want a sunbed by the pool then get up early. All gone by 9am. Must say though, they were all being used and not left with towels on all day. There was also loads available in a grassed area between the kids pool, beach bar and outdoor gym. These had a gazebo for much needed shade. We had no complaints on the food. You can get something to eat 24 hours a day. However, not a great selection for kids. We only ate at 3 of the al a carte due to my advance bookings not being confirmed. Make sure you get email confirmation! Daytime entertainment was your usual stuff, lots of participation. But the DJ who played from 12-4pm was awful. Way too loud, and really ought to stop trying to mix different genres, it doesn't work!!! The evening entertainment was better. They have some great acts, as well as a couple of acts, not so great. Our room was clean, the bathroom needs an upgrade but overall we really enjoyed our stay here. Oh, we did see a few cockroaches, but they soon disappeared. This was our 1st stay in a 5 star so cant compare but we would definitely stay here again.