Monashee Lodge

My wife and I were on a bike ride across Canada, and booked a room at Monashee. They accommodated our bicycles in secure storage close to our room. I had some service work to do on the bikes, so they opened the storage room at my convenience. To access the bikes for an early start over Rogers Pass, they opened the storage room at 6:30 AM with a smile. Their rooms are good value for the money. I would stay there again when the opportunity presents itself.

I stayed in early March, and once again, I had a great experience. Gregg is super friendly and has fresh coffee and breakfast to go every morning. The room was very comfortable. I had left my backpack, and he went out of his way to help me send it to my Calgary house.

I would not recommend staying here. There are plenty of wonderful hotels in Revelstoke with decent customer service. This is not one of them. After a mixup resulted in me booking into another hotel, I tried to explain why I had not shown up for my reservation. It felt like I was talking to a robot. Even after the owner admitted the hotel was not fully booked the night I had reserved (and they did not turn anyone away by holding a room for me), he refused to reimburse me any money. They obviously do not care about their guests and their hard earned money. In my experience when the owners are rotten, the business is rotten. I’m happy in the end to have dodged the bullet of staying in a rotten hotel and hope that this review will save you from a terrible experience. Thank goodness for Consumer Protection.

A very nice hotel. Check in was easy. The staff was friendly and helpful. They went out of their way to ensure we were comfortable. Good restaurants, a mini-mart, and a Tim Horton’s are an easy walk. Quiet, comfortable, and very clean. Good WiFi and shower. I would stay here again.