Club Med Joyview HEILONGTAN resort

the bar here is amazing!! Gerrard is a good hoster. A long with his team (Ming, Vicky and Ritta.) Especially Ritta, her cocktail is very nice. She is very kind and sweet[Smirk][Smirk][Smirk]

From the moment we arrived our experience at Club Med was fantastic! The staff literally couldn’t do enough for you, Yulia was in contact prior to our stay asking if there was anything extra they could help with the (traveling with two children this is so helpful) The room was beautiful, spacious and clean with lovely views of the lake! The facilities were amazing, with so much entertainment for the kids, my little girl absolutely lovely all the activities and they staff were so so good with her, she even joined in the cabaret show which will be a moment I’ll treasure forever! The evening live singer was a treat too! The first day of our stay there was a private event meaning some restaurants were closed but Kathy, Vicky and Yulia did their upmost best to provide us to alternative food menu other than hotpot. The buffet the next night had everything, spoilt with choice! I can’t wait for club med to be our new weekend break, look forward to returning! My only piece of feedback would be some service around the pool area, to save having to go to the JoyBar for some day drinks!

感謝Kathy小姐姐提前為我們辦理了入住，到酒店領取了手環就能直接去房間啦。也為我們連升三級升級了房型，以及歡迎糕點寶貝也特別喜歡。 因為是寶寶過生日，酒店準備了生日蛋糕的毛巾擺設和熊貓生日蛋糕以及慶祝儀式。 房間衞生管理的非常棒，負責1205房間的保潔阿姨值得一誇，主動提供了小朋友的洗漱梯，打掃房間非常仔細耐心。 夏天入住了兩次隔壁的洲際都給了差評，這次的入住很滿意👍下次預訂一價全包應該體驗感會更好。

非常不錯的旅程❤雖然冬天的風景會蕭條一點，但運氣特別好的碰到了雲海和日出🌅 酒店的小遊戲簡單但適合孩子參與，夜晚的表演也熱鬧安逸。 感謝Kathy幫忙升級了房間，庭院房特別不錯😌視野好，空間大❤ 夏天有機會再來二刷👏體驗一下水樂園和託管

臨時起意選的這家酒店，到了有意外之喜。剛確認以後G.O Cling就電話聯繫，詢問住店人數，可以安排鋪沙發床，這個對帶小孩的家庭太友好了。入住的幾天也一直保持微信聯繫，有問題響應很快，而且盡力解決客人需求。整個酒店非常有設計感，整個酒店園區很大，每位工作人員都很禮貌並熱情問好，有很多來自不同國家的G.O，能感受到工作的積極性。酒店每天有很多活動，免費的加收費的，收費標準還好，不算貴，遊樂設施也比較多，非常適合親子活動。早餐豐富，人多但不擁擠，火鍋味道不錯。

聖誕季來體驗兩天，房間公共過道確實有點裝修氣味，但是房間並沒有，還免費鋪了沙發床。管家cling非常周到，熱心服務我們，幫我們家庭解決每一件事情，非常人性化。午餐非常豐盛好吃，還增加了臘肉香腸香碗和甜燒白等新年菜品。冬天冷室內游泳池開放。體驗了有機菜採摘，孩子們很高興。總體非常滿意。