Relais & Châteaux Gut Steinbach Hotel Chalets SPA

You will love this hotel if you are looking for outdoor activities, a fantastic spa and great food! We stayed there in winter and I loved it. There was snow all around and made it perfect to sit in the sauna and look at the cold weather outside! The hotel is well appointed with Bavarian decor. The service is superb and the attention to detail is what you would expect from a Relais & Chateaux hotel. Congratulations to the management of the hotel for keeping delivering a great product. Top notch!

We though the hotel was in the town; as a matter of fact it is a couple of miles away. No walking to the city. The seting is OK. But nothing extraordinary ( like one would expect for a Relais Chateau). Room is nice. Good size, outside veranda. Bathroom OK. Weak water pressure on the shower. We got out of the shower to realize they had forgotten to leave towel in the room. The internal telephone system of the hotel was broken. I had to reach my phone and make an international call to reception in order to get towels… We rook the half board option. Dinner was “sad”. Just plain food. Far from what we imagined we would get at a relais chateau. Next day for breakfast, we ordered sunny side up eggs with bacon. The kitchen took 15 minutes to bring them. They were ugly in the look, and overcooked. The bacon was black and dripping oil.

Nice relaxing hotel with pro and cons. We felt torn. It’s a renovated hotel which offers high class chalets (own houses with sauna), newly renovated SPA and great kitchen. The kitchen received rewards and for that has high dinner prices. The breakfast ist diverse and you can order what ever you want! The SPA is located on two floors with saunas, lot of relaxing areas and an indoor pool. However our double bed room was a standard room without AC. No room has an AC, even suites not. Further the cleaning service was soso. No fill up of shower gel and changing of towels. Some rooms are refurbished, but not all. We spent before some days in a different 4S hotel and can only provide 4 stars here. The price performance relationship is not fair in our eyes. We think that the Owner want to create a luxury resort, however they only did it for some areas. There is still a way to go. All tourists needs to be treated the same, cause we all pay high prices and expect same quality.