SandraBandra00
2. oktober 2024
1 Star for location, 1 star for the front desk staff and minus 3 for cleanliness. Upon check in, we saw that our bathroom trash was full of trash from the previous guests. We informed the front desk and wrote it off, but it should have been an indicator of the cleanliness (or lack thereof). We later noticed that there was mold/mildew all around the shower. I don't think I've seen a shower in that state since I traveled in hostels in my 20s! We asked for the room to be re-cleaned and maybe half the mildew was scrubbed off, but it was still gross to the point that we all wore shower shoes in the shower. To top it off, one of our bedroom doors in our family suite didn't close. When I casually mentioned this at check out the staff made a comment that he heard about it and didn't seem to care otherwise. There are plenty of other hotels in Reims, don't let your trip be spoiled by staying at this hotel.
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