Radisson Hotel Reims

Hôtel très accueillant

Très bel hôtel

Fantastic gem 5 minute walk from city center. Room was terrific. Shower amazing. Bed beyond comfortable. Price was exceptional. Can't recommend enough. Check in was fantastic arrived very early and while our room was not ready we're offered very similar room, still king bed but slightly smaller and a bottle of champagne for inconvenience. Were offered to look at room before deciding. Worked out perfectly

Taking advantage of an excellent daily rate offer, we were very satisfied with this new hotel to spend 2 nights there. Well located in a relatively quiet place (center less than 15 minutes walk, free parking 5 minutes away) the services were up to our expectations (room, breakfast, service, ...) Returning there will be considered for a new stay in the region.

We booked this hotel as it was new and looked really nice and Radisson have a great reputation, we had also booked a table for dinner at 7.30, confirmed by email. Parking is in an adjacent multi storey. When we arrived at 12.30 we were informed room ready at 3.00 which is the norm, however we were told they couldn’t let us eat that night as they had a large group booked and there wasn’t room for us!!! This hotel is in a new build area and not close to the city centre, the staff did not offer us any assistance in finding an alternative for dinner, so we decided we wouldn’t stay as planned, the staff didn’t seem to care we were upset, so we left. I have to point out we weren’t charged for the cancellation which at least was something, but it all felt very unprofessional for a large international company like Radisson.

Brand new hotel very close to the city center (10 min walk). Pros: Good sized rooms, spotlessly clean, friendly personnel, very decent breakfast and the best shower system I ever remember in my life. Cons: the rooftop bar was never open (or even cleaned) during our weekend, lack of free parking, rather boring views from the room. Still, I would happily return there, even just to see the friendly faces of the personnel who seem to be genuinely happy to welcome you there.