Hampton Inn & Suites Seattle/Redmond

The chanel lineup online that was supposed to be accurate was not so it was difficult to find something to watch. It would be great if the on TV guide were available instead of scanning a QR code and going to a listing that is wrong. It would also let guests see what is on instead of blindly channel surfing. The remote was slow to work, you had to press the buttons very hard to get the channel or volume to change. The pillows in my room were a bit dodgy (lumpy and broken down) and they all seemed to be the same firmness. I prefer a mix of pillows (some firm and some softer). and the ice machine on my floor was broken, which was inconvenient, especially after a long day. Breakfast was tasty and well-maintained, the room clean and tidy, and the staff were welcoming.

#好評#對地面清潔度，牆壁清潔度，公用空間裝修，職員友善度，床品質素，防治蚊蟲措施滿意；这个酒店不错，位置好，交通方便，附近有大卖场和餐饮。早餐可口，服务热情。

We needed a larger room and didn't think to book an accessible room for my special needs son. When we called the front desk the manager answered and was super accommodating and got us a room that fit our needs perfectly. We will definitely stay here again.