SureStay Plus Hotel by Best Western Redding

Clean

還可以，酒店有點舊，游泳池有點臟，周圍環境一般，但是總體還是可以的，衞生再乾淨一點就好了，位置比較方便

I want to thank Becca for being very accommodating during my stay—she did her best to assist with switching my room and ultimately processing a cancellation. Unfortunately, the condition of the hotel itself was unacceptable. The first room had a non-functional air conditioning unit and a strong smell of mold. The second room was no better—the floors were heavily stained and looked like something out of a one-star motel. Even after housekeeping attempted to clean them, it didn’t make much difference. The final straw was discovering a cockroach while retrieving the ice bucket. This experience was deeply disappointing, especially from a hotel operating under the Best Western name. I’ve stayed at many Best Westerns over the years without issue, but this particular property does not meet the standards I’ve come to expect. The cleanliness of the floors—in the room, hallways, and common areas—was appalling and should be addressed immediately.

Affordable hotel. Very clean and nice service. We used the guest laundry and it worked great. Would definitely stay here again.

The hotel feels very outdated, although the rooms were ok , the common areas were disastrous and the location feels unsafe, we saw lots of homeless people around. The breakfast was terrible also, no healthy/ fresh options.

Dirt Hotel With Cockroaches Do NOT recommend staying here. Our room was dirty, smelled moldy, and had COCKROACHES coming out of the bathroom. They wouldn’t even agree to provide a discount because of this. Horrible customer service.