Europa Hotel Design Spa 1877

La struttura si trova in una posizione ottimale, di fronte al Castello. La camera pulita e spaziosa, con vista mare parziale. Colazione nella media con molti prodotti freschi. Andrebbero rinnovati i bagni e l'insonorizzazione tra le camere. Ma per me rimane sempre un ottimo albergo!

No nos pudimos alojar, pero si que hemos pagado la reserva, por lo que no valoro ubicación, limpieza ni instalaciones. Lo que si que ocurrió fue que tuvimos un problema médico, con justificante oficial, y no nos ofrecieron ninguna solución. No pedimos la devolución del dinero, sino nuevas fechas, y la respuesta fue la misma. Muy mala atención al cliente.

A classic hotel that has been refurbished, just steps from the sea, 5 minutes walk to train station. The room was pleasant, not particularly big, very clean, One downside was the combination bath tub/ Shower, I prefer straight walk in showers. No tissues in bathroom or room was odd. Price was very reasonable and it included a great breakfast in their restaurant. I also had lunch in their restaurant, and it was tasty and well priced. Check in was a breeze and personnel were helpful. I spent nearly a week there.

Arrived to hotel with EF GO Ahead tours. Was rushed to room because dinner was scheduled and we had 15 minutes to get downstairs. Dropped off bags went to restaurant in hotel and came back to put everything in the safe end it was gone. Then took a shower that flooded the room up to the beds due to door not sealed. Changed rooms - hot and stuffy and in dire need of a makeover. Staff had no interest in assisting with my stolen items.

Hotel was clean and rooms ok but pillows was too hard! Breakfast was normal Italian with fresh and good bread. Service in the bar evening time was very good but when I did order Gin Tonic the headwaiter did put too much Gin in my drink so I had to be taken back to the room with 2 waiters as I could not walk by myself! Good service!

Only four or five minutes walk from the railway station with wheeled baggage and very easy to find, it is also only a couple of minutes from the beach area as well as numerous restaurants and bars, as well as the tourist ferry to Portofino and Santa Mergherita Ligure. The only downside at time of writing with regards location is the construction work going on right outside the hotel, however it didn't really cause much of an issue with regards noise or dust. Check-in and out were quick and easy and done with a smile. The double room we had was a fair size with a fridge, shower in a bathtub, comfortable bed and pillows, good wifi, a safety-deposit box and air-conditioning. Plenty of space. But no kettle with instant coffee/tea like most 4 start hotels I have been in when in Italy. Breakfast is strange. Advertised from 07:00 to 10:00. If you arrive at 07:00 there is cereal, yoghurt, fresh fruit, croissants, pastries as well as two types of cold meat and cheese as well as bread and hard boiled eggs. But sitting on the counter is a big metal food retainer of the sort used to keep scrambled eggs, bacon/sausages normally......but nothing in it except hot water and a spoon in front of it. I asked and was told that they don't fill it until 08:00. Don't know what with but presumably bacon, sausages, scrambled egg or similar. So if o go for breakfast at 07:00 to 08:00 you won't get any of that, only if you from 08:00 onwards. I felt like returning for a second breakfast at 08:00 !! Rather strange way of ding things, advertising breakfast at 07:00 but the full breakfast buffet is not actually available until 08:00. And that is my only gripe. Otherwise, a decent hotel although by no means cheap and yet not luxurious.