Kayamina Guesthouse

The rooms have all the basics you would expect and is kept clean. Chilled vibes and friendly staff. Nice pool area to relax. Usually very comfortable at this guesthouse until yesterday. I arrived home after a few hours at work and found my tablet where I left it on my bedside table with a broken screen. It’s not usable at all. Room was left open for cleaning. I immediately alerted management and then the cleaning lady pitched up here saying she was the one cleaning and and and I walked into the bathroom as I wasn’t really interested in her account of anything. Whatever her account of yesterday is of no use to me, I was very upset and made that clear to her. I wanted the owner to come check and show some interest regarding a serious matter. An apology would probably be in order but what I really want is my PROPERTY REPAIRED. Nobody else came so I massaged again saying that I am not responsible for the damage and that the lodge will have to fix it, naturally. Nobody responded or came to see me for hours. I messaged them again and said that I will post the progress of this incident on the public reviews and hopefully report that Kayamina lodge came through and saved the day. That didn’t happen , I got a message back saying I should stop sending messages and not to threaten them. They Also mentioned issues from DAYS AGO and even suggested we broke the tablet ourselves while arguing. NOTHING has been done whatsoever and I’m minus a tablet which I actually need to use urgently ! So I will follow googles guidelines on what to do if you find personal things broken in a hotel room. Hopefully Kayamina Will surprise us and save the day soon. Patiently waiting