Best Western Plus Rancho Cordova Inn

Our room was on the side of the building in a hallway. The other people staying at the hotel were loud all night long and when they were in the hallway it echoed.

Very nice staff but when my husband was bringing my coffee to me so I could relax before jumping in the shower he was told no. We travel all over the world and no hotel has ever told us that. The coffee in the room is not near as good🙁

Great location, easy off/on highway. Staff have been really nice & helpful. Breakfast was good, hot & fresh with a lot of choices. They have an espresso/hot chocolate/cappuccino machine in the breakfast area you can access anytime. I had 2 so far & they are good... cheese Omelettes, potatoes, sausage links, biscuits & gravy, waffles, yogurt, hot & cold cereals, hard boiled eggs, assorted breads & pastries, coffee, milk & juice. Room was clean & well stocked with towels, shampoo/conditioner & body wash in the shower & a blow dryer. Bed is comfortable. There is a coffee maker, microwave & refrigerator also.. nice pool with a nice shaded lawn area. I didn't see a hot tub... if you're checking in late at night you'll need to ring the four bell located to the left of the lobby doors. All room entrances are outside.

The worst stay I've had at any place. I checked in at 1030p on Thursday. Went into my room and it was not clean. Bed was still unmade, trash in room, bathroom dirty. They changed my room and it looked fine. Next morning I wake up and find a dead roach and hair on my towels. I complain to the property and they said they would reclean it but cant offer any compensation because it was booked through *******. I return later to my room, bed was made, but the same towels still had hair on them. I complain and they just replaced the dirty towels. Last night i wake up in the middle of the night to use the bathroom and find a cockroach crawling on the bathroom floor. Hotel wasnt able to offer me anything except a discount next time I return. I will never return back to this hotel and I suggest no one else does.

Clean and comfortable stay Their front-desk staff was very responsive and friendly. The included breakfast was great in terms of choices and tastes could have been better. The room was clean and reasonably equipped in good condition. Overall our experience was pleasant!

Short 2 night stay I stay here periodically, when in the area. It is clean and staff are helpful and polite. Decent free breakfast, eggs, sausage, cereal, yogurt coffee. My TV worked and didn't work at times but I didn't bother the staff so my fault. I will stay again