The White Palace Rabat

Impressive looking boutique hotel, but has several problems to mark it 5*. No laundry (had to spend all morning doing washing in a small wash basin in the bathroom and hang it to dry on the terrace, quite unexpected for a hotel that markets itself as a luxury hotel); staff speaks very little English. Luckily, my husband speaks some French,otherwise communication would be very difficult. Has a restaurant, but hot food is served on cold plates. It markets itself as centrally located, but it is a long way from the centre, and the only way to get anywhere is by taxi, takes 10-15 min drive to the centre. We had to ask staff to order taxis, as the hotel is off the main road (which is good), so needed to wait for some time for taxis to arrive. The hotel has a good potential, but too far from the centre and is 4* at most.

The White Palace is opulently decorated. The place is not quite finished and undergoing extensive renovations. The staff is very helpful and the owners very hospitable. The only downside for tourists is the location: at least 15’ cab ride to the major sites.

I have been to so many 5 stars hotel in my life but this one is not at all a 5 stars. Receptions empty most of the times (I even waited 45 mins to talk with someone) so many broken things inside the room, breakfast starting from 9:00am but before 10:00 usually you can't eat. The hotel is not curated at all in the small details that makes the difference. It's a new place and I hope they will improve a lot of things. Good luck!