Madison 101 Hotel and Tower

Excellent customer service

The room I initially chose was the superior room, seeing that the photos were quite pleasing so I went ahead and made a reservation. But the moment I got to the hotel, the room they gave me was very different from the photos I saw. There were no black out curtains, only blinds and it did not block out the light coming from outside. Also, this hotel is located along the main road and railway so it was quite noisy, hearing the cars passing and the train sounds I couldn’t sleep for the first two nights and I requested a room transfer. They gave me the said room transfer which was located at a higher floor. The noise was significantly reduced and I was able to sleep properly for the duration of my stay. I would give the hotel a 4/5 as it was not so bad. The staff were accomodating and the service was quite satisfactory. Only the location and the noise is the downfall of this establishment.

The hotel exceeded expectations with its impeccable service, luxurious amenities, and stunning views. The room was spacious and elegantly furnished. The staff were friendly and attentive, ensuring a memorable stay. The location was convenient, with easy access to attractions and dining options. Overall, a delightful experience worth every penny.

Service is good and food great never expect that such a big serving,but got 1 thing not so happy about the staff at bfast time,1st day i ask for 3 coffee but they never give until we go ,so i make myself,over all great, see u next year again.

loc is okay near mall

nice food nice place well book again