Acl Suites

Dirty linens and curtains😞😞😞

great location and good service

Went back again here sa ACL Suites and I may say, madami ng nagbago kahit papano. The room I got has a bidet already and their internet has improved (hindi na sya lag and of course free. Hehe). Napakalinis din ng room nila. Also, special mention kay Sir Ralf na lahat ng request naming, ambilis dumating. Kudos! Sana wag magbago ung service nila and mamaintain nila. The food was really great! Must have ang Vegetable Kare Kare nila at ang Beef Caldareta nila. Sobrang sarap. Yung Hot Choco nila, must have din. Legit na legit at hindi lasang local brand. I hope na sa pagbalik ko, their facilities will be upgraded such as their restaurant and the rooms. It’s really outdated and needs upgrade na talaga. Thanks ACL Suites!

Got a chance to say here sa ACL Suites and I may say, their staff are very nice and professional. They will help you all the way. All our requests were being delivered in just few minutes upon requesting something. Main issue lang with our stay is their internet connection. They should upgrade it to a faster bandwidth kasi even browsing our Social Media Accounts, hindi na rin nagloload. I hope the management will do something about it. Nevertheless, I will surely be back here in this hotel. Kudos to all staff who assisted us!!! :)

Stayed for 3 nights and staffs are very accommodating. Food is okay and would much be appreciated if breakfast is buffet. Room is also okay and would be nice if there is a bidet. So-so for the internet connection

ACL Suites was one of the few hotels I wanted to stay from time to time even though it is old and outdated. But nowadays, I really don't care too much about what to expect inside the hotel (as long as I can comfortably rest and sleep well. lol). What really amazes me when I go back here is the Customer Service I am experiencing when I visit here since it is a plus factor for me when choosing a hotel. Actually before, (before the pandemic) I am staying already here but their staff was very unprofessional and got a feeling that they are lazy doing things. But now, everything is different. From the greetings I received upon arrival, down to my stay, and until I check out, (even though they are all in their mask) I saw the smile within their eyes and the sincerity of their service. I will surely be coming back more often here in ACL Suites. PS: By the way, Thanks for the free Wi-Fi Access you are offering now. Unlike before, it is only at the lobby and in rooms were an add-on. Hoping for a faster and more reliable free Wi-Fi in the future. :) and bidet also - they promise this to me actually. hahaha