Doña Urraca Hotel & Spa
1 nat
Værelser og gæster
1 værelse, 2 Voksne, 0 Børn
Alle overnatningssteder i Santiago de Querétaro
Doña Urraca Hotel & Spa
5 De Mayo # 117, 76000 Santiago de Querétaro, Querétaro, Mexico
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Med et ophold ved Doña Urraca Hotel & Spa har du en central base i Querétaro, kun 5 minutters kørsel fra Josefa Ortiz de Domínguez Auditorium og Santiago de Querétaro Akvædukt. Dette hotel 4 ligger 4,3 km fra Corregidora Stadion og 7 km fra Querétaro Konferencecenter.Vis mere
Vi matcher prisen
Højdepunkter
Afhentning i lufthavn tilbydes
Gratis parkering
Masser at gøreFaciliteter
Udendørs swimmingpool
Sauna
Spa
Massagerum
Offentlig parkeringGratis
Afhentning i lufthavnen
Døgnåben reception
Opbevaring af bagage
Alle faciliteter
Beskrivelse af overnatningssted
Med et ophold ved Doña Urraca Hotel & Spa har du en central base i Querétaro, kun 5 minutters kørsel fra Josefa Ortiz de Domínguez Auditorium og Santiago de Querétaro Akvædukt. Dette hotel 4 ligger 4,3 km fra Corregidora Stadion og 7 km fra Querétaro Konferencecenter.
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4.2/5
Meget godRenlighed4.2
Faciliteter4.2
Placering4.2
Service4.2
Alle 16 anmeldelser
Omgivelser
Lufthavn: Queretaro Intercontinental Airport
(34,2km)
Vartegn: Capilla de la merced
(260m)
Vartegn: Casa de Cultura Dr. Ignacio Mena Rosales
(290m)
Vartegn: Parroquia de Santiago
(310m)
Vartegn: Templo y Exconvento de la Santa Cruz
(330m)
Se på kort
Værelser
Gæsteanmeldelser
Tjenester & faciliteter
Politikker
Junior Double Room (2 Queen Beds)
2 Queensize-seng
Gratis Wi-Fi
Aircondition
Eget bad
Udsigt til have
Tandbørste
Tjek tilgængelighed
Deluxe Single Room, Garden View (1 King Bed)
1 Kingsize-seng
Gratis Wi-Fi
Aircondition
Eget bad
Udsigt til have
Tandbørste
Tjek tilgængelighed
Gæsteanmeldelser
4,2/5
Meget god
16 anmeldelser
Bekræftede gennemgange- Renlighed4,2
- Faciliteter4,2
- Placering4,2
- Service4,2
Gennemsnit for lignende overnatningssteder i Santiago de Querétaro
Gæstebruger
9. oktober 2024
The spa double booked us for our anniversary which ruined our plans for the day. Despite confirmation, paying in full ahead of time, they still managed to double book. They made no attempt to accommodate us and actually tried to get us to do something we hadn't paid for in attempt to hide the double booking. The staff were rude, unapologetic and refused to do anything to help.
Oversæt
Gæstebruger
29. juni 2024
We held a after wedding party brunch. The brunch menu was very extensive and delicious. They had 10 diferente plates , fresh juices, fresh fruit station , egg station with fresh egg preparation they had a quesadilla stationThe waiters service was fantastic. The venue was very clean. The building decor was great. Very nice for events. We hosted close to 120 guests.
Oversæt
Gæstebruger
5. januar 2024
I was booked for a 90 minute Swedish massage. I arrived 5 minutes early. I was left waiting for 15 minutes past my scheduled time. I got up and left. I explained to the receptionist why I am leaving. This is an unacceptable level of service. Very poor customer service. I would not recommend this spa.
Oversæt
Gæstebruger
31. januar 2023
AVOID THIS HOTEL AT ALL COSTS! Due to a mixup with friends staying at the hotel, we discovered that every hotel card key opens every single room! Let me repeat: every key opens every room. There is zero security here. What's worse than this? We presented this to hotel staff by demonstrating the problem and the staff already knew this situation. They provided lame excuses (the hotel itself has security; we'll fix it tomorrow) but the truth remains that not a single room is secure (in addition, the inside lock in our room was broken). If you are planning on staying, cancel. If you have stayed in recent months, seek a refund. I will contact Visa and AMEX to inform them of the situation. This is BY FAR the most egregious breach of trust at a hotel I have ever encountered or have heard of. We departed the hotel about 11pm and secured a refund. If you are now staying there, I recommend you do the same. See the attached photos of the hotel staff who are complicit in this crime.
Oversæt
Gæstebruger
31. januar 2023
The hotel and rooms are stunning. Hard to believe such a big place exists in the middle of the historic centre. My room had a balcony with a view over the pool. The spa was very nice as well. The staff were very friendly and accommodating with a late check out request. Only negative was my lunch, which was pretty average.
Oversæt
Gæstebruger
31. januar 2023
This hotel was in a great location for walking the Central Historic District. The room was clean, great view with small balcony, wonderful shower and amenities. Valet parking was quick and convenient. Only complaint was that the "included breakfast" amounted to a choice of juice or coffee and plain toast served with some runny fruit spread. Otherwise it was very nice.
Oversæt
Gæstebruger
31. januar 2023
Excelllent location, great facility. Strongly recommend to anyone if they pay attention to: - very poor breakfast - no good restaurant or pub - staff struggle to communicate in English, however they do their best to support - pool not as clean as you would expect Other than above, nothing to complain. Please don't make much expectations for above.
Oversæt
Gæstebruger
31. januar 2023
Over a month after I checked out, I received a random, phantom charge of over $200 on my credit card. To be clear, I paid for my stay in full upon check-in. When I checked out, I paid another $100 pesos for the soda from the mini-fridge. Everything was settled. When I called to ask about this, they said they have had lots of complaints about this happening to others too. The wi-fi was broken my entire visit and they stated multiple times that they had no idea when it would be fixed, but suggested it could be months. The thermostat was broken in the room and we had no heat. We told the front desk and they said they fixed it. When we returned, we simply found the thermostat turned off. I turned it back an and still no heat. After a couple nights of freezing our buns off, we found a space heater in the closet, which was fine, but it would have been nice if the staff at least mentioned the space heater. Once night, we got back to the hotel late, around midnight, and the doors to the hotel were closed and locked. We had to pound on the doors for about five minutes until eventually someone let us in. Staff was friendly, but front desk is powerless it seems to resolve any issues. I won't stay here again, which is a shame because it has a lot of potential if they would just stop ripping people off and would fix their wi-fi.
Oversæt
Gæstebruger
9. august 2022
Table stakes is security and this hotel had none. They provide all hotel guests with the same master key that opened any room. We were there for a wedding. Word spread pretty quickly. They knew of the issue and chose not to address. Unfortunate! Rooms were nice although smelled like sewer at certain times of day. Pool had bee swarms and they had mosquito issues. While staff was friendly and accommodating and restaurant good for the security issues this hotel can’t be recommended.
Oversæt
Tjenester & faciliteter
Mest populære faciliteter
Udendørs swimmingpool
Sauna
Spa
Yderligere gebyr
Massagerum
Offentlig parkering
Gratis
Afhentning i lufthavnen
Yderligere gebyr
Døgnåben reception
Opbevaring af bagage
Bar
Restaurant
Aflevering i lufthavnen
Yderligere gebyr
Biludlejning
Valutaveksling
Mødelokale
Yderligere gebyr
Børneklub
Wi-fi på offentlige områder
Gratis
Udendørs swimmingpool
Spa
Restaurant
Mødelokale
Restaurant
Restaurant
Ingen yderligere oplysninger tilgængelige
Flere faciliteter
Internet
Wi-fi på offentlige områder
Gratis
Udendørs swimmingpool
Opvarmet pool
Åbningstider
Parkering
Offentlig parkering er tilgængelig uden for hotellet. Reservation ikke nødvendig.
Offentlig parkering
Gratis
Parkeringsservice
Gratis
Transport
Afhentning i lufthavnen
Yderligere gebyr
Biludlejning
Shuttlebus
Yderligere gebyr
Aflevering i lufthavnen
Yderligere gebyr
Receptionsservice
Valutaveksling
Billetservice for Ture og attraktioner
Værdiboks ved reception
Opbevaring af bagage
Concierge-tjeneste
VIP-indtjekningsservice
Døgnåben reception
Talte sprog
Engelsk
Spansk
Spisning
Bar
Roomservice
Lobbybar
Sundhed og velvære
Massagerum
Sauna
Spa
Yderligere gebyr
Offentlige områder
Elevator
Ingen rygning på offentlige områder
Have
Rengøringstjenester
Tørretumbler
Faciliteter for børn
Børneklub
Business-tjenester
Mødelokale
Yderligere gebyr
Fax-/kopieringsservice
Yderligere gebyr
Bryllupsservice
Tilgængelighed
Handicapvenligt værelse
Indgang til ejendom er trappe-fri
Sikkerhed
Overvågningskamera på offentlige områder
Brandslukker
Røgalarm
Sikkerhedspersonale
Overnatningsstedets politikker
Tidspunkter for check-in og check-out
Indtjekning: efter 15:00
Tidspunkt for udtjekning: før 12:00
Receptionens åbningstider: 24/7
Børnepolitikker
Børn i alle aldre er velkomne på dette hotel.
Børn mellem 0 og 11 år kan overnatte gratis, hvis der ikke er behov for en ekstra seng.
Barnesenge og ekstrasenge
Kontakt venligst hotellet for yderligere oplysninger om regler for barnesenge og ekstra senge.
Morgenmad
StilA la carte
| Alder | Gebyr |
|---|---|
Voksen | Kontakt hotellet |
Ekstra morgenmadsgebyrer er ikke inkluderet i det samlede beløb og skal betales på overnatningsstedet.
Kæledyr
Kæledyr er ikke tilladt
Tjenestedyr
Tjenestedyr er ikke tilladt
Alderskrav
Den primære gæst, der tjekker ind, skal være mindst 18 år gammel.
Betaling på hotellet
- Kontanter
Beskrivelse af overnatningssted
- Åbnet: 2000
- Antal værelser: 22
Med et ophold ved Doña Urraca Hotel & Spa har du en central base i Querétaro, kun 5 minutters kørsel fra Josefa Ortiz de Domínguez Auditorium og Santiago de Querétaro Akvædukt. Dette hotel 4 ligger 4,3 km fra Corregidora Stadion og 7 km fra Querétaro Konferencecenter.
Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Dette hotel tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.
Spis dig mæt i mexicanske retter på Doña Urraca, en gourmetrestaurant, hvor du kan nyde en drink i baren/loungen. Du kan også blive på værelset, hvor der er mulighed for roomservice (i et begrænset antal timer). Morgenmad tilberedt efter bestilling tilbydes mod gebyr dagligt.
Gæsterne har blandt andet adgang til renseri/vaskeservice, en døgnåben reception og en flersproget medarbejderstab. Dette hotel har 2 møde- og konferencelokaler til rådighed. Lufthavnstransport tur-retur er til rådighed mod et tillægsgebyr (døgnet rundt), og gratis parkeringsservice findes desuden på stedet.
Føl dig hjemme i et af de 24 aircondition-afkølede værelser, der indeholder minibar og LED-tv. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med bruser samt brusehoved med spredningseffekt og gratis toiletartikler. Faciliteter inkluderer pengeskabe og kaffe-/temaskiner, samt telefoner med gratis lokalopkald.
Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Dette hotel tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.
Spis dig mæt i mexicanske retter på Doña Urraca, en gourmetrestaurant, hvor du kan nyde en drink i baren/loungen. Du kan også blive på værelset, hvor der er mulighed for roomservice (i et begrænset antal timer). Morgenmad tilberedt efter bestilling tilbydes mod gebyr dagligt.
Gæsterne har blandt andet adgang til renseri/vaskeservice, en døgnåben reception og en flersproget medarbejderstab. Dette hotel har 2 møde- og konferencelokaler til rådighed. Lufthavnstransport tur-retur er til rådighed mod et tillægsgebyr (døgnet rundt), og gratis parkeringsservice findes desuden på stedet.
Føl dig hjemme i et af de 24 aircondition-afkølede værelser, der indeholder minibar og LED-tv. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med bruser samt brusehoved med spredningseffekt og gratis toiletartikler. Faciliteter inkluderer pengeskabe og kaffe-/temaskiner, samt telefoner med gratis lokalopkald.