Las Alamandas

Las Alamandas Resort is a hidden paradise that offers everything you could ever wish for in a beach getaway. The rooms are all spacious and decorated in traditional Mexican bright colors and bold finishes. The property is massive and includes several private beaches, a lake, a gym, pool and rec center as well as tennis courts. The food is divine and the menu changes daily highlighting the freshest local ingredients and cuisine. I would highly recommend booking a picnic on one of the private beaches and taking advantage of the new game room with the most gorgeous pool table. The property as a whole is a slice of heaven and feels like you're visiting a dear family friend bc the staff is all warm and welcoming and the owner Isabel is a treasure in and of herself and greets all her guest with the warmest welcome. The only thing I would mention is to make sure you factor in the 2 1/2 hour drive from the Puerto Vallarta airport to the hotel when planning your vacation. I would have booked an extra day at the hotel to make up for the time we lost in the drive. Trust me, Las Alamandas is SO amazing, you'll want to be there as long as possible;)

When we booked our 4 night stay at Las Alamandas we noticed the 5 star prices but we missed the 4 start rating. What a disappointment it was to visit such a beautiful location to find that indeed the prices are certainly 5 star but the service is 2 star at best. Very low occupancy (us and one other couple) – great for privacy, worrying for sustainability). Friendly staff – but friendly does not mean efficient/effective. Let´s start from the beginning: Nice Chevy Suburban picking us up at the airport, water offered and clean car, friendly driver. Arrive at the hotel, beautiful location and then downhill from there: We had booked Isabel Master. Amazing entrance with a view of the ocean from the nicely appointed social area, which holds the mini bar, right across from the foyer. Then we are told that in a hotel with only one other room occupied, there will be other guests arriving next day and they will be staying in the room above us and sharing the common entrance. With privacy being a major selling point, that seems nonsensical when the hotel resort is next to empty. If the newcomers specifically booked that room, then let us know in advance so we can be moved (even at extra cost) if we choose. And Isabel Master’s minibar cannot be secured as there is no lock on the door to this “private area”. As we were to find out, there is a lot of pricey stuff in the mini bar so control on access is important. Whilst on the subject of the mini bar, “coffee making facilities” but no tea, no sugar, and milk has to be ordered. The only way to heat water is in the coffeemaker so if you like your tea tasting of coffee…. No ice, and then we arrive at the water issue. How is it possible that you have to pay for the drinking water at all, never mind at the exorbitant rate at $5 per bottle plus 34% tax and service? A small bottle is provided for free with the turn down service but that is not enough in a resort where you are told not to drink the tap water. So provide filtered water, no need for branded water. We have stayed in some really out of the way locations and drinking water has always been provided free of charge. In a tropical beach resort if you are going to charge for water, tell your guests to stock up at the local shop before arrival! The charging for water is a sign of what seems to be a policy at Las Alamandas – there is a charge for everything “extra” and everything is considered extra. The Welcome letter in our room was accompanied by one addressed to someone else, maybe a previous occupant. Quality control at the resort was lacking and this was the first example. Off to the bar in the evening for a drink before dinner and we had to wait close to 15 minutes for 2 beers, and we were the only people there. It seems there were no beers in the bar and the barman had to go and find some. On our last night, our two beers order came faster but this time we were told they only had one cold beer! Unfortunately the food was subpar throughout. We were allowe

This resort is a hidden gem! From the time you enter the resort grounds you will be amazed by the beauty of this property. There is something very magical awaiting you. The accommodations are beautiful and a staff that is top notch. The food was fantastic along with amazing atmosphere. Do yourself a favor and visit this amazing resort on unspoiled coastline and let the crashing of waves put you to sleep each night.