Azur Luxury Lodge anmeldelser

I’d love to write a positive review about this establishment but tbh I was really taken back by what was on offer relative to the price . There are very favorable reviews , but looking more closely many are from honeymooners . It’s possibly their first time in ‘luxury’ so opinions might differ but all feedback is valuable . Starting on a positive , the view is spectacular . The staff are very friendly and happy to help out where they can . Sadly , the rest didn’t meet my expectations. I paid nearly $2000 per night - having stayed at many hotels in this price range , I’m familiar with what other hotels offer . However …. The rooms are very dated decor , not changed for 10 years I’d guess so the room looks quite tired . The carpet was quite stained in areas . Bits missing off the headboard of the bed , random screws in tiling - overall want what one would call well maintained . The mattress was so uncomfortable it made my back ache after a few nights . The rooms face westerly and in January the sun can be searingly hot - it’s so fiercely hot that you can’t sit on the deck without some kind of shade , a shade umbrella or some protection would’ve been very useful . Guests are offered complimentary canapés at 5 pm which is a nice touch . However , what this actually amounts to is a singular oyster and a tiny croquette - this type of penny pinching seems really at odds with a supposedly luxury brand . Another unwelcome aspect is the hefty fees for credit card payments . There’s a small sign at the reception desk of course informing guests but given that I felt a bit ripped off anyway , to find that there was a $400 credit card fee was just too much . I ended up paying by transfer to avoid paying this fee but the process to organise this took nearly half an hour . The morning I was leaving for the airport , I confirmed with two staff that I needed transport into town - they forgot . Overall I was really underwhelmed . I think if you’re charging serious money per night , a better standard should be offered.