Veranda Palmar Beach Hotel & Spa, 3 Star

Veranda Palmar Beach Hotel & Spa, 3 Star anmeldelser

Veranda Palmar Beach Hotel & Spa, 3 Star

Coastal Road, Quatre Cocos, Flacq, MauritiusVis hoteloplysninger
Veranda Palmar Beach Hotel & Spa, 3 Star
Veranda Palmar Beach Hotel & Spa, 3 StarVeranda Palmar Beach Hotel & Spa, 3 StarVeranda Palmar Beach Hotel & Spa, 3 Star
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Gæsteanmeldelser

9.1/10
Fantastisk
67 anmeldelse
Bekræftede anmeldelser
Placering9.1
Faciliteter9.1
Service9.1
Renlighed9.1
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Positive anmeldelser(38)
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Negative anmeldelser(2)
Sherpa37488777503
Overnattede i mar. 2025
Familie
10.0/10
Enestående
Slået op den 7. apr. 2025
I chose this hotel for our family stay as it was great value for money. The property did not dissappoint and the staff went out of their way to accomodate us. Chatting to Fazil he insisted we try an authentic creole family feast at the Horizon resturant down on the beach on our last night. It was a real treat! Sabrinda was the lady that took care of our room and each day made animals out of our towels. Nothing was too much of an effort for the staff and the gardens and areas around the hotel are really well kept.
Oversæt
6/8
Gary-Kirsty M
Overnattede i feb. 2025
Par
10.0/10
Enestående
Slået op den 17. mar. 2025
We stayed here from Feb 20 to March 08 and had the most relaxing and wonderful time at this beautiful place. Upon arrival we were greeted by the lovely reception staff and as breakfast had a little time remaining we were given a table before checking in. Our room had been made ready for our arrival although 4 hours before check in. The facilities are well laid out with just a few steps to the bar on the beach and main bar next to pool,restaurant and entertainment stage. The beach has pristine white sand which is cleaned daily and clear waters. We stayed in room 404 and had a lovely view of the gardens and sea. It was kept immaculate by our maid Kajal who would make animals from the towels and leave at the foot of the bed. At the pool and beach bars we were kept refreshed and entertained by Mitchun Elvis and Neelesh who do such a fantastic job interacting with the guests. The buffet food is very good and always something to enjoy. We had a meal at Horizon the restaurant on the beach for a supplement which was delicious but certainly too much for us to eat so well worth the extra. The nightly entertainment of local singers and dancers was very good. If you have any requests or concerns just find Faisal who is the go to man. He will sort out anything the best way he can and is a big asset to the hotel. In short. This is a hidden gem where although it is rated at 3 stars the fantastic staff give you a 5 star experience. We will definitely be returning again to this beautiful resort and reuniting with new made friends at our home from home.
Oversæt
Svar fra overnatningssted: Dear Mr/s,Gary-KirstyM, Thank you for your wonderful review! We’re so happy to hear that you had a relaxing and memorable stay with us. It’s great to know that you enjoyed the beach, your room, and the service from Kajal, Mitchun, Elvis, Neelesh, and Faizal. We’re also glad you liked the buffet, Horizon restaurant, and nightly entertainment. Your feedback means a lot to us, and we look forward to welcoming you back to Veranda Palmar Beach soon! Best regards, The Management
Gæstebruger
Overnattede i feb. 2025
Par
8.0/10
Meget god
Slået op den 13. mar. 2025
Great hotel. Modern, incredible beach, amazing snorkelling. Food is delicious! Good accessibility to drinks from both the beach and the pool. Unfortunately the service at this hotel isn’t great. They are short staffed and friendliness and attention to detail in terms of service and customer experience isn’t as good as we have received at other hotels in Mauritius. If service isn’t a priority for you then this would be a great choice!
Oversæt
6/7
Svar fra overnatningssted: Dear Mrs Samantha Y, Thank you for your feedback! We’re happy to hear you enjoyed our modern hotel, beautiful beach, snorkelling, and delicious food. We apologize for not having met your expectations. We are working to improve this and appreciate your understanding. We hope to welcome you back soon! Best regards, The Management
539gillians
Overnattede i nov. 2024
Par
4.0/10
Slået op den 21. dec. 2024
Our stay at Rogers Hospitality got off to a bad start due to poor communication about the airport transfer. We were left waiting an hour without clear instructions on the collection point for the transfer we had already paid for. When we raised this issue, we were met with unprofessionalism—reception staff spoke rudely, and management passed us from person to person instead of taking responsibility. Although we were offered lunch on the beach as compensation, we still had to follow up repeatedly to confirm our return transfer. The hotel has potential, with stunning views of a beautiful beach and a decent room, but it falls short in several areas. The bathroom felt outdated and grubby, the balcony needed a proper cleaning, and the food was lackluster with limited variety. Worse, the buffet area was unhygienic—birds were landing on uncovered food and eating from serving spoons and plates. Staffing levels were inadequate throughout. Restaurant tables weren’t cleared promptly, cutlery and mugs were often unavailable, and the bar frequently had just one staff member during busy times, resulting in long waits. The all-inclusive menu was limited, and cocktails were inconsistent. Additionally, having to sign for every meal and drink—even under the all-inclusive plan—felt unnecessary. Overall, our experience was disappointing due to avoidable issues that proper management and attention to detail could have resolved.
Oversæt
Svar fra overnatningssted: Dear Mr/s Gillians, Thank you for taking the time to share your feedback. We sincerely apologize for the frustrating experience you encountered. This is not the level of service we aim to provide, and we regret that we did not meet your expectations. We are grateful for your comments regarding the stunning views and the potential of the hotel. Please be assured that we are taking your feedback seriously, and we will address these concerns with our team to improve our guest experience. We truly value your input, and we hope you’ll consider giving us another chance to show the improvements we make based on your feedback. Kind regards The management
Melanie K
Overnattede i nov. 2024
Familie
10.0/10
Enestående
Slået op den 7. dec. 2024
Amazing staff, friendly and welcoming. The hotel is small but has everything you need. Food quality is very good, not much variety for fussy children though but there is a Pizza Hut nearby and taxis available from the hotel so was not an issue. Would definitely return!!
Oversæt
Svar fra overnatningssted: Dear Mrs Melanie, Thank you for your wonderful feedback! We’re so happy to hear you had an amazing stay with us. It’s great that you enjoyed the food and felt welcomed by our team. We would love to welcome you back again in the future! Kind regards The management
Marta W
Overnattede i okt. 2024
Familie
10.0/10
Enestående
Slået op den 17. nov. 2024
Very nice hotel, excellent service, great location. And the staff is so helpful and polite. Yuo must definitely visit the pool bar with many coctails and moctails. :) Many family activities: snorkling, domino games, joga by the beach - we had a lovely time.
Oversæt
Svar fra overnatningssted: Dear Mr/s DSmartaw, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and that you appreciated our location, service, and helpful staff. We look forward to welcoming you back for another memorable experience! Best regards The management
Kelly L
Overnattede i okt. 2024
Par
10.0/10
Enestående
Slået op den 17. nov. 2024
We already miss this place! The absolute first and best thing about this place is the staff. A very warm welcome upon arrival and consistently made sure that we were content with everything from our room to the food and everything else in between. Our room was beachfront and it was spacious and clean. All of the hotel grounds are extremely well maintained. We didn’t really use the pool but from what we saw it seemed fine. The beach is white powdery sand and it is cleaned of seaweed daily. The food was ok, we always managed to find something there to eat. Towards the end of our 10 night stay we perhaps started to get a bit bored of it, but that’s the same with most All Inc I think. Not all of the drinks are included in the all inclusive package which is a shame. It would be better if there were no restrictions. Whilst the hotel boasts two restaurants, it is only the buffet restaurant that’s all inclusive. The other restaurant you need to pay for. The use of water sports is included and this is generous.
Oversæt
Svar fra overnatningssted: Dear Mrs Kelly, It sounds like you had a truly memorable stay! I completely agree that the staff can really make all the difference, and it’s great to hear they made you feel so welcomed and well taken care of. A beachfront room sounds perfect for a relaxing escape—plus, the well-maintained grounds and clean beach are such a bonus! It’s also great that the water sports were included, as that’s always a fun extra. Thanks for sharing your experience—definitely sounds like a place worth missing once you’ve left! Kind regards The management
redarmy99manchester
Overnattede i okt. 2024
Familie
10.0/10
Enestående
Slået op den 15. nov. 2024
The Hotel was lovely with the mauritius style which made it have that special touch. Room service was excellent daily big shout out to all the staff who were extremely helpful and couldn't do enough for you. Remember your in mauritius so have patience with the staff they don't rush it's the way they work nice and casual. I would recommend you get shown on Arrival everything regarding the hotel as this all inclusive is very different when getting drinks and food. The hotel gardens are well kept and beautiful then you walk to the perfect location beach with pure white sand and lovely new beds. If your looking for any trips I would definitely recommend the boat trip visiting the islands waterfall and monkeys as well as snorkeling and amazing stop off island food with entertainment the staff were brilliant and you will love the day on this boat trip very special with fantastic views. As any hotel there's always room for improvement and for me the management need more glasses as the staff spent more time looking or washing glasses returned not brilliant.Anyway as a family we had a lovely time at the Veranda palmer beach and would recommend this hotel especially just for the beach alone without its other bonuses. Very nice Enjoy.
Oversæt
Svar fra overnatningssted: Dear Valued guest, Thank you so much for your thoughtful and detailed review! We're thrilled to hear you had such a lovely experience at the Veranda Palmar Beach Hotel. We agree that the beach is truly a highlight with its white sand and lovely new sunbeds! Thank you again for sharing your experience. We’re so glad your family had a wonderful time, and we hope to welcome you back to the Veranda Palmar Beach for another memorable stay! Best regards The management
Gæstebruger
Overnattede i apr. 2025
Andet
10.0/10
Enestående
Slået op den 7. maj 2025
Very good experience all members staf bar house boat skipper animation restaurants staf and house keeper animation stafs are very gentle always smilling.hotel very good beautiful view front the sea beautiful beache thank you a lots for enjoy my day in veranda palmar hotel see u soon 🥰🥰🥰🥰🥰🥰
Oversæt
Gæstebruger
Overnattede i apr. 2025
Familie
10.0/10
Enestående
Slået op den 7. maj 2025
Clive the entertainment man was absolutely amazing, he took me and my husband cycling this morning and went at a steady pace was very kind and thoughtful! He also does aqua aerobics and is patient and kind. He is worth his weight in gold! Also the guy also who took us snorkelling was extremely kind to me as I didn’t like it and he took great care of me. These people are absolutely wonderful and look after each and every guest. We currently staying here and as yet haven’t a bad word to say about anyone. Everyone looks after you and makes sure you are safe and well looked after.
Oversæt
Gæstebruger
Overnattede i apr. 2025
Andet
10.0/10
Enestående
Slået op den 7. maj 2025
It should be considered a 4 star hotel. The service is second to none. The rooms are clean and staff are so friendly and professional. We were made to feel welcome from the time we checked in until we checked out. The place is beautiful. Your staff member named Zuu deserves all the praise and a promotion for excellence service! I can’t thank him enough.
Oversæt
Gæstebruger
Overnattede i apr. 2025
Andet
10.0/10
Enestående
Slået op den 3. maj 2025
We received a warm welcome from beginning to end of our stay there. Everything was excellent: food, drinks, clean rooms, entertainment ... the staff is fully trained, assure the service and shows professionalism. All have very good manners and cordial conversation with ALL clients. We had a great time there. Thumbs up. Thanks to the team. Keep it up
Oversæt
Gæstebruger
Overnattede i mar. 2025
Familie
8.0/10
Meget god
Slået op den 28. apr. 2025
Lovely boutique hotel, great location; great staff and special thanks to Poonam and Suren amongst many others. My only criticisms are the quality and presentation of lunch and dinner and the lack of staff at the cocktail bar, I would suggest a guest facing beer tap as it takes a long time to be served if other guests are ordering multiple cocktails.
Oversæt
Gæstebruger
Overnattede i mar. 2025
Andet
10.0/10
Enestående
Slået op den 25. apr. 2025
I had the pleasure of having lunch at the hotel on the occasion of my fiancé's birthday. I must say it was an exceptional experience from start to finish. The food was absolutely delicious, every dish was thoughtfully prepared, beautifully presented, and bursting with flavor. The staff were incredibly professional, attentive, and friendly, always going the extra mile to ensure we felt welcome and well taken care of. Highly recommended for anyone looking to enjoy gourmet food with outstanding hospitality!
Oversæt
Gæstebruger
Overnattede i mar. 2025
Andet
10.0/10
Enestående
Slået op den 23. apr. 2025
Wonderful place on the east coast.. I had an incredibly nice weekend at the resort. Everything was perfect.. Beautiful place with comfortable and clean room. Restaurant are with very good food(Tasty & Quality). Amazing cocktail at the bar.. Staffs are friendly and helpful.. Very attentive to make you feel relaxed. Specially Kewal & Yashveer at the front desk/Chef Emanuel & Naseem (kitchen dept) /Yanish & Neelesh (Bar). I want to thank the whole Veranda team for their kindness and hospitality.
Oversæt