Crowne Plaza Quanzhou Riverview, an IHG Hotel

Crowne Plaza Quanzhou Riverview, an IHG Hotel anmeldelser

Crowne Plaza Quanzhou Riverview, an IHG Hotel

NO 2233 JIANGBIN SOUTH ROAD, LICHENG DISTRICT, Licheng District, Quanzhou, Fujian, 362000, ChinaVis hoteloplysninger
Crowne Plaza Quanzhou Riverview, an IHG Hotel
Crowne Plaza Quanzhou Riverview, an IHG HotelCrowne Plaza Quanzhou Riverview, an IHG HotelCrowne Plaza Quanzhou Riverview, an IHG Hotel
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Gæsteanmeldelser

4.8/5
Excellent
3575 anmeldelse
Bekræftede anmeldelser
Placering4.8
Faciliteter4.8
Service4.8
Renlighed4.8
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Alle anmeldelser(3575)
Positive anmeldelser(3533)
Anmeldelser med billeder/video(1000)
Lækker morgenmad(414)
Venligt personale i receptionen(302)
Fremragende til børn(128)
Fantastisk swimmingpool(97)
Fantastisk udsigt over flod(63)
Taxaer, der er nemme at ringe til(61)
Lækker buffet(48)
Har faciliteter til børn(20)
Negative anmeldelser(42)
Siu Ching
Premium-værelse
Overnattede i okt. 2024
Par
4 anmeldelse
4.7/5
Vidunderligt
Slået op den 5. dec. 2024
The hotel is majestic with friendly staffs and warm atmosphere. Our complement especially to front desk staff 小刘 who attended to our needs and more. He is most helpful and informative. We had seafood buffet dinner on our first night and Japanese food on our second last night. Foods are great and staffs again are friendly and warm. We enjoyed staying here and will definitely come back.
Oversæt
Svar fra overnatningssted: Dear Guest,Good morning !Thank you so much for taking the time to share your feedback and for choosing Crowne Plaza Quanzhou Riverview for your stay. We are delighted to hear that you enjoyed your experience with us and found our hotel majestic, with a warm atmosphere and friendly staff.We are particularly pleased to hear your kind words about our Front Desk staff member, Ms. Liu. It is always encouraging to know when our team members go above and beyond to meet guests' needs. We will be sure to pass on your compliments to him, as it is this level of service that we strive to provide consistently.Your praise for our seafood buffet dinner and Japanese cuisine is greatly appreciated. Our culinary team takes pride in offering a diverse range of delicious options, and it’s wonderful to know that you enjoyed both dining experiences. The positive comments about our restaurant staff further motivate us to maintain high standards of hospitality. We are thrilled that you enjoyed your stay and look forward to welcoming you back again in the future. If you have any other suggestions or need assistance with your next visit, please do not hesitate to reach out.Once again, thank you for your kind words and for choosing Crowne Plaza Quanzhou RiverviewWe hope to see you soon!Warm regards!Crowne Plaza Quanzhou Riverview
Gæstebruger
2 dobbeltsenge standard
Overnattede i apr. 2024
Forretningsrejsende
21 anmeldelse
3.5/5
Slået op den 29. maj 2024
I spent 3 nights here, and the overall experience was not pleasant. When I arrived the first day, the front desk gave me a room that was not livable. It was so close to the next building (see photos). I requested to have the room changed for the second night. The manager upgraded to a better room. However, I wanted to try the spa using the coupon from the hotel. The spa manager said this coupon is only good for spending 980 or more, but it wasn't said anywhere in the coupon. Then, I wanted to use Dianping. She said they no longer honor Dianping. This hotel accepts large group tour, the tour girl was yelling at the lobby using an amplified speaker, which is very unprofessional at a 5 star hotel. The third night was the most expensive. She said she would honor the ctrip price but charge me 100 more. I don't understand why it is so difficult to be honest. The breakfast was good, the service was friendly but not honest, if you are not 100% alert, you will pay more. The Japanese restaurant was not good, the eel wasn't fresh and the taste was decent.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for staying at Crowne Plaza Quanzhou Riverview and sharing your stay with us. We apologize for the experience you had during your stay. As for the SPA problem, we have asked the third-party partner to improve the rules of using coupons, and learned that the products on the website could not be used because the products on the website needed to be replaced at that time. For this reason, we also ask to update the products in time and enhance service awareness to avoid similar problems. At the same time, after investigation, your three nights of room rates are consistent. If you have any questions during your stay, you can contact the Guest Service Center and we will serve you quickly. Your opinion is very valuable, we look forward to in-depth communication with you, so that we can move forward on the road! Yours faithfully, General Manager of Crowne Plaza Quanzhou Riverview : Von Go
Kevin1908
2 Dobbelte Standard Flodudsigt
Overnattede i nov. 2024
Par
11 anmeldelse
5.0/5
Enestående
Slået op den 16. dec. 2024
The location is perfect and the staff is really nice. new hotel in this area. highly recommend
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for choosing Quanzhou Crowne Plaza Riverview and for sharing your positive experience.We are delighted to hear that you found our location perfect and our staff truly welcoming. We are pleased that you found our location ideal. Situated in this vibrant area, we strive to offer easy access to both local attractions and conveniences. Your kind words about our staff mean a great deal to us. We pride ourselves on providing warm and attentive service to ensure every guest feels valued and at home. As one of the newer hotels in the area, we continuously aim to set high standards for comfort and quality. It’s wonderful to know that you appreciate our efforts. We are thrilled that you highly recommend us and hope to welcome you back again soon. If you have any further suggestions or need assistance in the future, please do not hesitate to contact us. Once again, thank you for your support and trust in Quanzhou Riverside Crown Plaza.Wishing you all the best! Warm regards! Quanzhou Crowne Plaza Riverview
Randy Kwaku
2 dobbeltsenge standard
Overnattede i jul. 2024
Forretningsrejsende
13 anmeldelse
5.0/5
Enestående
Slået op den 19. okt. 2024
Nice setting with great view
Oversæt
Svar fra overnatningssted: Dear distinguished guest, hello! Thank you very much for staying at the Crowne Plaza Quanzhou Riverview and your comments. I am very happy that this stay has brought you a pleasant experience. It is our greatest honor to be recognized by you, and it also gives us great motivation to continue to improve, innovate, and strive for perfection in our future services, so as to provide better services and a comfortable environment to every guest. Von Goh, General Manager
Luciano
1 King Size Seng Standard Flodudsigt
Overnattede i sep. 2024
Forretningsrejsende
96 anmeldelse
5.0/5
Enestående
Slået op den 12. nov. 2024
The best hotel i stayed in Quanzhou so far. Everything works, Wi-Fi is good, breakfast is good, a good experience. the room is clean to almost a perfection (i saw no stains in any area, which is normal occurrence in humidity places such Guangdong and Fujian) Staff very friendly and check in and check out smoothly.
Oversæt
Svar fra overnatningssted: Dear guest, thank you very much for choosing to stay at Crowne Plaza Quanzhou Riverview and for leaving us such a heartwarming comment. Guest experience has always been our utmost priority, your feedback has proven that we are on the right track.We hope we might welcome you back again to Crowne Plaza Quanzhou Riverview in near future. Von Goh, General Manager
Alexandre
2 dobbeltsenge standard
Overnattede i dec. 2024
Familie
4 anmeldelse
4.5/5
Fantastisk
Slået op den 2. jan. 2025
Very good hotel, clean rooms, attentive staff and delicious breakfast.
Oversæt
Svar fra overnatningssted: Dear guests, thank you very much for choosing to stay at Crowne Plaza Quanzhou Binjiang and for taking the time to give us such positive feedback. You mentioned that the hotel is very clean, thanks to the hard work of our logistics team, who carefully clean every corner every day, from the making of beds to the disinfection of bathrooms, every detail is not spared, just to create a comfortable and secure living environment for you.And the attentive staff can get your affirmation, which is a great encouragement to us. Whether it is the quick and enthusiastic check-in at the front desk, or the room service staff to respond to your needs at any time, or the intimate dining guidance of the restaurant waiter, we always uphold the concept of "customer first", hoping to make every moment of your stay in the hotel feel like a spring breeze.When it comes to a delicious breakfast, our team of chefs have gone to great lengths to select fresh ingredients and constantly develop new dishes to satisfy your taste buds and start your day with a full start.Von Goh, General Manager
Simon
Superior-dobbeltværelse
Overnattede i maj 2024
Forretningsrejsende
45 anmeldelse
4.2/5
Meget god
Slået op den 30. jun. 2024
Service va great, easy and simple. Staff is friendly. Room is clean and well designed. It’s a great hotel !
Oversæt
Svar fra overnatningssted: Dear distinguished guest, hello! Thank you very much for staying at the Crowne Plaza Quanzhou Riverview and your comments. I am very happy that this stay has brought you a pleasant experience, and thank you very much for your affirmation of all aspects of the hotel. It is our greatest honor to be recognized by you, and it also gives us great motivation to continue to improve, innovate, and strive for perfection in our future services, so as to provide better services and a comfortable environment to every guest. Von Goh, General Manager
Abdelsattar alolabi
Premium-værelse
Overnattede i feb. 2024
Forretningsrejsende
40 anmeldelse
5.0/5
Enestående
Slået op den 13. mar. 2024
Comfort hotel, good and big room, nice view , everything good, just area nothing to do around
Oversæt
Svar fra overnatningssted: Dear guest, thank you very much for choosing to stay at Crowne Plaza Quanzhou Riverview and providing valuable feedback. We hope we might welcome you back again for an improved experience.Von Goh, General Manager
Vlad is Lav 佛拉德
Superior-dobbeltværelse
Overnattede i jul. 2023
Forretningsrejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 16. aug. 2023
I am very satisfying with the staff hospitality ! Especially thanks for Bella Zhang )) Perfect place, will stay here everytime I come to Quanzhou
Oversæt
Svar fra overnatningssted: Dear guest, thank you very much for choosing to stay at Crowne Plaza Quanzhou Riverview and for leaving us such a heartwarming comment. Guest experience has always been our utmost priority, your feedback has proven that we are on the right track, please rest assured that your appreciation has been passed on to Bella and all team members who have worked together to make your stay memorable. We hope we might welcome you back again to Crowne Plaza Quanzhou Riverview in near future. Von Goh, General Manager
HAMMAM ALARDA
Superior-dobbeltværelse
Overnattede i maj 2023
Forretningsrejsende
59 anmeldelse
5.0/5
Enestående
Slået op den 7. jun. 2023
Its was a-great stay … helpful. And happy staff .. specially ethhan … he is such as powerful man
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for choosing Crowne Plaza Quanzhou Riverview and sharing with us your valuable comments. We appreciate to hear that the our staff, Ethan's outstanding service was recognized by you, we will share your praise with related departments immediately to better optimize the efficiency. Once again, thank you for your feedback and we look forward to welcoming you in the near future. Von GoGeneral Manager
Gæstebruger
Superior-dobbeltværelse
Overnattede i apr. 2024
Forretningsrejsende
18 anmeldelse
5.0/5
Enestående
Slået op den 4. jun. 2024
excelent service , nice staff
Oversæt
Svar fra overnatningssted: Dear distinguished guest, hello! Thank you very much for staying at the Crowne Plaza Quanzhou Riverview and your comments. I am very happy that this stay has brought you a pleasant experience, and thank you very much for your affirmation of all aspects of the hotel. It is our greatest honor to be recognized by you, and it also gives us great motivation to continue to improve, innovate, and strive for perfection in our future services, so as to provide better services and a comfortable environment to every guest. Von Goh, General Manager
Jimmy
Superior-dobbeltværelse
Overnattede i jun. 2024
Forretningsrejsende
14 anmeldelse
4.5/5
Fantastisk
Slået op den 21. jul. 2024
Very modern and clean.
Oversæt
Svar fra overnatningssted: Dear distinguished guest, hello! Thank you very much for staying at the Crowne Plaza Quanzhou Riverview and your comments. I am very happy that this stay has brought you a pleasant experience, and thank you very much for your affirmation of all aspects of the hotel. It is our greatest honor to be recognized by you, and it also gives us great motivation to continue to improve, innovate, and strive for perfection in our future services, so as to provide better services and a comfortable environment to every guest. Von Goh, General Manager
Rittzz
1 King Size Seng Standard Flodudsigt Lounge Adgang
Overnattede i sep. 2022
Par
45 anmeldelse
4.7/5
Vidunderligt
Slået op den 13. okt. 2022
A new hotel that I can really recommend. All facilities you expect will function satisfactorily. The friendly welcome, quick check-in and a short introduction where you can find or use something immediately gives you a relaxed feeling and puts you at ease. Nice clean and spacious rooms with a beautiful view of the mountains. The rooms and public areas have a fast stable wifi connecting. The lobby has a nice sitting area and a separate quiet area for afternoon tea or small snacks. wait staff are very service minded and pay attention to personal details. A very varied breakfast buffet with high-quality food, even gourmets will appreciate this breakfast. We had a pleasant conversation with manager Wang, he was genuinely interested. We look forward to your next visit.
Oversæt
6/12
Svar fra overnatningssted: Dear guest, thank you very much for choosing to stay at Crowne Plaza Quanzhou Riverview. We are glad to know that you have a pleasant stay at the hotel, thank you for your recognition of the hotel services and facilities, your affirmation and support, is our motivation to continue to maintain and continuously improve the quality of service. Crowne Plaza Quanzhou Riverview has a magnificent design, elegant and comfortable rooms, outstanding service facilities, as well as a high-standard fitness center, professional and thoughtful catering services, to present guests with a true way of hospitality. We have always been committed to providing a simple and comfortable experience and warm and friendly service. We will continue to improve the details of the service, as always, to provide you with high-quality service. Thank you again for a great stay and sincerely look forward to welcoming you back again! General Manager Von Go
Dong
Superior-dobbeltværelse
Overnattede i jun. 2023
Familie
5 anmeldelse
4.2/5
Meget god
Slået op den 17. jul. 2023
Breakfast is good but busy and little noisy at peak time ,also expensive
Oversæt
Svar fra overnatningssted: Dear distinguished guest, thank you for staying at Crowne Plaza Quanzhou Riverview and for leaving us your comment. We are glad to hear that you have enjoyed our breakfast and promise to do our best to improve the overall experience, especially during the busy summer holiday period. Our goal is to deliver True Hospitality to all our guests and hope we might have the chance to welcome you to our hotel again in near future. Best Regards, Von Go, General Manager
Qiesiteteman
Superior-dobbeltværelse
Overnattede i maj 2023
Andet
18 anmeldelse
5.0/5
Enestående
Slået op den 10. jun. 2023
Hotel very good,front desk staff Jackie very friendly and nice ,I will back
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for choosing Crowne Plaza Quanzhou Riverview and sharing with us your valuable comments. We appreciate to hear that the our staff, Jackie's outstanding service was recognized by you, we will share your praise with related departments immediately to better optimize the efficiency. Once again, thank you for your feedback and we look forward to welcoming you in the near future. Von Go General Manager