Near Baishiling Avenue (Baishiling Scenic Area), Qionghai, Hainan, ChinaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
9.5/10
Enestående
3738 anmeldelse
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Bekræftede anmeldelser
Placering9.6
Faciliteter9.4
Service9.5
Renlighed9.6
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LCCa
Standard-værelse
Overnattede i jul. 2025
Familie
20 anmeldelse
8.0/10
Meget god
Slået op den 26. aug. 2025
Hotel is very new and clean. Each room have nice view as photo. Extremely comfortable.
The bathroom area couldn't be locked and the door was extremely heavy (need to use a lot of strength to close) which I suspect was faulty.
The service was remarkable as my friend fell and they even came up to apply medicine for her. The support was good.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,感謝您選擇下榻瓊海官塘假日度假酒店,非常抱歉下榻體驗未能達到您的預期,我們非常珍視您的入住體驗,我們很重視您的反饋第一時間分享給到對應部門積極跟進,在店期間需要任何服務,可問詢酒店任一一位酒店同事或致電總機“0”轉賓客經理,我們非常樂意為您提供個性化服務!期待您再次返程,祝旅途愉快!酒店總經理 任曉磊
Anonym bruger
1 King Size Seng Premium Søudsigt Altan
Overnattede i mar. 2024
Par
14 anmeldelse
8.0/10
Meget god
Slået op den 14. apr. 2024
Hotel was relatively clean, although we found mosquitoes on bedsheets, hotel staff explained the bugs might have flew in when door was opened. Also found bugs at the balcony. Staff was prompt when we request to change the linen. Location is further as it is a resort hotel, onsen was nice
Oversæt
Svar fra overnatningssted: Thank you very much for your detailed review. We always attach great importance to the cleanliness of the room. We are very sorry to find mosquitoes on the bed sheets, and we will strengthen the pest control measures and ensure that no mosquitoes enter when the door is opened. For the bugs on the balcony, we will also deal with them in a timely manner. We are very pleased with the prompt response of the staff when you ask to change the bed linen. The location of the hotel is further away, because we are a resort hotel, but our onsen is really nice. We will continue to strive to improve the quality of service and look forward to your visit again.General Manager Kevin ren
Gæstebruger
1 Kingsize-seng Standard Haveudsigt Altan
Overnattede i nov. 2023
Par
2 anmeldelse
9.0/10
Fantastisk
Slået op den 27. dec. 2023
We really enjoyed our stay at Holiday Inn Resort. Even though staff doesn’t speak english much, they were very friendly and helpful. Hot springs were amazing. There’s almost no gym, only couple machines.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,感謝您的下榻!非常抱歉下榻體驗未能達到您的預期。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。如您在店期間需要任何服務,可致電總機“0”轉賓客經理,我們非常樂意為您提供個性化服務!祝您和家人旅途愉快!酒店總經理 任曉磊
JohnRebus
Standard-værelse
Overnattede i dec. 2022
Par
4 anmeldelse
10/10
Enestående
Slået op den 18. jan. 2023
Good stay. Just what we expected.
Happy to recommend and we would come and stay again.
Oversæt
Svar fra overnatningssted: Thank you for staying at Holiday Inn Resort Qionghai Guantang and thank you for sharing your review with us. Your praise is the biggest driving force for us to move forward. We look forward to your next stay with us.General ManagerLo, Stanley
Gæstebruger
Standard-værelse
Overnattede i dec. 2022
Solorejsende
1 anmeldelse
10/10
Enestående
Slået op den 29. jan. 2023
Rutina was very kind and helpful before, during and after my stay. I’d definitely return 👍
Oversæt
Svar fra overnatningssted: 尊敬的M518794****感謝您的惠顧與對前台員工服務的認可!希望員工周到、細緻的服務態度讓您享受了不同尋常的假日之旅。誠摯期待您的再次到來,洲際真正的待客之道將讓您的每一次旅途充滿驚喜。酒店總經理 羅啟東
Svar fra overnatningssted: 尊敬的賓客,感謝您的細緻反饋!您對前台、管家小黃及糖果老師的服務認可,我們已轉達;免費升級房型讓您收穫安靜體驗,很是欣慰。關於改進點:温泉路標將增夜間指引,小童專屬温泉池及豐富親子活動已規劃,泡泡秀泳池雨天清潔流程優化中,燈光秀啟動時間也會調整。期待下次為您帶來更完善的體驗,祝您生活愉快!酒店總經理