Shanhaiguan Fulinmen Hotel

My wife and I couldn't find direct train tickets from Shandong to Liaoning (home) at the end of the recent 'Golden Week' holiday. We found a way back via Shanhaiguan and were looking forward to visiting this interesting city. Wanting to spend the last of our 6 day / 5 night trip in a great hotel, I chose the Shanhaiguan Fulinmen. This turned out to be one of the worst parts of our time in this city, unfortunately. It took forever for the reception to find us a room; it was the longest check-in time we've experienced in China but we were the only ones waiting for a room at that time (evening). We were given the smallest room on the floor (5001), as can be seen in the photo I've attached. We were happy to have a queen bed but would have accepted one with two single beds if it were larger and with a nice view. I don't remember seeing when booking that the room would be so small and when I look at my booking now I don't see 20 meters squared or whatever it was, either. Deceptive marketing! Our view was of a 4G/5G tower and not much else. Guests were staying on the same floor for a wedding party and they were extremely noisy!!! I made a video of what we could hear from inside our room. A hotel that claims to be luxurious should not allow guests to disturb other guests. They should have extra security during times of peak occupancy! The breakfast buffet was good, but there was no tea or coffee--not acceptable for the price we paid. People want to be able to leave the hotel and explore the city after eating breakfast and having tea/coffee--they don't want to go back to their hotel room to lose time using the two free but low quality teabags. We would like to visit Shanhaiguan again one day but we will not choose this hotel again--it's not worth the price. Also, when checking out one of the receptionists tried to convince me to give a 5-star rating on a digital device. I explained what we were unhappy with and she replied that they're aiming for only 5 stars (thus, even 3 or 4 are unacceptable for their management). This desire of their management to coerce guests into being untruthful has fueled me to spend the time required to write about our experience here. I understand that national holidays cause chaos for hotel staff, but they could have done better. We experienced much better service in all of the other hotels where we stayed a few days beforehand in Shandong province.

It was really good hotel. They don’t deserve 3 star. In my perspective cleaning was good. The amenities was the bestest thing.

設施：達基本表準。這價格已經是性價比高了。我付款590三晚。2024年9月8日入住。 衞生：我們也滿意 環境：到古鎮很進。要去周邊吃晚餐，早餐也方便。有炒飯，麪，麻辣燙，夜市，肯德基，麪包坊。 打車（選擇順風車）去角山長城，大約5公里11元左右。回程打車不加價難成，我們步行回來。 到老馬頭是與角山長城反方向，所以這酒店大概就這兩個景點中間。 服務：很好。

房間很大很乾凈，早餐很好，服務熱情，很好

酒店靠近山海關古城，去景區方便，附近飯店較多，酒店的餐飲也是有名的，吃飯方便。客房部的停車場跟餐飲部停車是分開的而且有幾個保安管理，停車方便而且安全，而且給客房部創造了一個安靜的環境。客房面積較大，設備都好用，衞生也不錯，但是住在5樓，飯點時間廚房濃烈的油煙味飄入房間很難聞，衹能關緊窗户，早餐不錯。

地理位置優越，鬧中取靜，房間寬敞，衞生整潔。離第一關景點很近。國慶期間這個價格真實良心酒店，酒店餐飲做的很好，非常適合住酒店不願辛苦找飯店的。