Island Hotel

I never like leaving any bad review, but this time I feel compelled to do it. I arrived to the hotel late night because of my flight. After getting my card for my room, what was my surprise. The door was opened, the sink spilled with water and what seemed to be tea or something of the sort; the toilet seat peed, and the full room smelled like pee.it seems some of the employees had used the room. I asked for a change of room and they were full, the lady in service told me I could just find another hotel, to which even I really wanted to, it was too late and the few I managed to call were full already. At the end I had her to clean it properly and disinfect it, since I had no other option. She promised to have her boss contact me to offer an apology and a discount, but that contact never happened. Avoid this hotel at all costs.

Excellent location in May 4th Square. Overall clean room with cleaning service every day. Friendly staff and access to free laundry machine.

Will not return to stay again