Movenpick by Accor Qingdao Sunmei

Definitely not a 5 star hotel they claim to be on Trip.com. The first room we were checked-in had a broken window that couldn’t be opened and the reception didn’t know about it, although the window was closed with a tape and they should have known that this room had a problem. There were not many guests in the hotel and plenty of rooms to be offered. In the next room we found out that the show was out of hot water. The problem was with the central supply system and instead of repairing it themselves, the hotel engineer was coming to our room claiming that we should discharge water for 5-10 minutes before hot water starts coming out. This kept going for almost an hour, we were tired and wanted to sleep because it was late evening. The problem didn’t require our assistance because the problem was with the whole hot water supply system, not with our exact room. Also, they brought us a small heater to the room which I was surprised about, but then I understood that it was because the air-conditioner which had a heater mode, didn’t work well. I doubt that the hotel would have enough heaters for all rooms in case they had more guests. Without the heater it was quite cold in the room. Next morning the house keeper came at 9-30 am!!!Which is insane. We were sleeping. I’ve never encountered a hotel at which the house keeper came that early and disturbed the guests. Finally when leaving the hotel, we wanted to take those one-time use sleepers with us to use during the flight and found out to our surprise, that for 4 days we were living in the hotel sleepers were not changed even once. I called the reception, it was early morning (like 6-30 am) and they told me that the house keeper will bring us the sleepers when she comes to work. I told that we were leaving already and the reception promised to bring the sleepers asap. 10 minutes later nobody came and we went to check-out. At the check-out I asked for the sleepers again and told the receptionist that the taxi has almost arrived, so that she could bring us the sleepers first and then proceed with the check-out. She didn’t listen to me, still first processed the check-out and only after it went for the sleepers. So it basically took me half an hour and my nerves to get the sleepers that were supposed to be in my room from the very beginning. The general manager talked to us after the case with the hot water and the house keeper coming early in the morning. He was very polite, but this doesn’t eliminate the fact that basic services in this hotel leave much to be desired. On the plus side, very comfortable beds and clean spacious room.

Great place.. We like everything very much! We received a very friendly welcome after midnight.. The room was very large and very well furnished.

Amazing Service, nice rooms and excellent quality of food absolutely “Movenpick like” - depending where are you going the location is absolutely ok… for me as a foodie it was a great experience 👍

智能語音控制燈光窗簾超級方便，客房裡的智能馬桶和温控系統也很貼心。環境非常雅緻，大堂乾淨亮堂，走廊安靜整潔，窗外視野也很開闊。必須誇誇這家酒店的服務，前台小姐姐熱情指引，服務人員還主動送來水果和飲品。性價比超高的一家，強烈推薦！

這次入住體驗真的超出預期！前台接待的小姐姐小哥哥們太貼心了，辦理入住時效率超高，笑容也特別温暖，讓人一來就感覺特別舒服。 房間環境更是驚喜，一進門就被乾淨整潔又雅緻的佈置吸引了，窗外的景色也很贊，讓人瞬間放鬆下來。而且智能設備用起來特別方便，燈光、窗簾、空調都能語音控制，馬桶也是智能的，滿滿都是科技感，住得既舒心又省心。下次來青島還選這裏！

剛好孩子放假決定來青島旅遊，我們帶着長者一大家子出遊，本來想訂一個啤酒節會場旁邊的酒店，但是長者覺得太吵，就更改訂了這家酒店。入住之前前台就有聯繫過我們，聽説我們有和長者一起，前台還特意問了我們需不需要給長者房間換個低一些的枕頭，真的十分貼心。入住後到了房間發現房間真的都已經提前為長者準備好了之前溝通過的枕頭，長者也特別開心，睡得也很安穩，真的能感受到前台小姐姐們的用心和服務，為小姐姐們的服務點贊！！！！真心好評！！！！！！！