Imperial Shams Abu Soma

Poor hotel for a holiday. It was my 20th visit to Egypt over the last 6 years, so I have a comparison because I have stayed in 3, 4 and 5 star hotels. First of all, you can smell cigarette smoke everywhere - outside the hotel building, there are smokers everywhere and the beach itself is dirty with cigarettes. Deckchairs on the beach are "reserved" in the evening, the day before. In the morning at 8 there are almost no free sunbeds, workers on the beach turn a blind eye to it for money. The cuisine is aimed only at meat eaters, vegetarians are screwed - seriously. The free internet in the lobby does not work. Finally, the creme de la creme is when guests log out after starting only on the 7th day, which was supposed to be fully usable. You lose your all-inclusive wristband, your room and only dinner on a voucher from the reception. When I talk to the receptionist that it is not in accordance with the contract, they lie and blame it on Tui. I spoke to a Tui employee and he confirmed the hotel's lie. Bathrooms are old and moldy. The hotel service was fine, the hotel itself was clean and cleaned regularly. I certainly don't recommend it.

It was so amazing !! The Service was Great and the People are so friendly . We had a Massage , which was really relaxing !! I can only recommend the hotel We were on a Great Party with cool People It's great for couples but also families to experience a lot and enjoy the nice hospitality

Amazing experience, brilliant service (the best manager I have ever met), we were treated like royalty in the restaurant and we were pleasantly surprised by a seafood dinner, we will remember this trip for a very long time. Professional care and activitie group. Everything was PERFECT. Beach right next to the hotel. Very good food and I recommend this hotel to everyone!!!

So nice! very nice people, good service. They are always kind and have a lot of activities if that is something you would like to do. Good facilities, both beach and a pool, so you can choose. Stores near, and in hotel so you have option. They always answer questions and give good advice.

Dirty rooms and bathroom. Its hard to find somebody who speaks english. The whole place needs renovation ASAP. Food is ok but nothing fancy. Lots of islam people with families, Czechia , Germans, Russians and few Pols. Wont be back here ....

Loved the beach and sunsets! Lots of good food and nice staff, especially animation and reception staff. Hotel went on renovation during our stay, that was bit disturbing! Energic and fun Animation group 👌🏻 Agamy 😍 Enjoyed their shows!