JAZ Grand Marsa

We liked this hotel very much, this is our second time here. The personal, in general, is very nice. Especially at the bar at the beach and the poolbar. We also liked Mahmoud. He always smiles, gives us good vibes, and he works very well from the poolbar. Dumbs up for mahmoud

Great hotel at a good price. There are no weak points. I recommend it to everyone. The waiter from the billiard bar (El Sala) Mohamed abd el sabour - is the best employee of the hotel. Great food. Good drinks. High level service. Nice coral reef on a private beach.

Yes it's true, it was amazing holiday. Started by warm welcoming by the Front Office team leaded by Mr Khaled El Gaafary, the Rooms Division Manager. Once you step in the Hotel you feel the top cleanliness and fresh smell in all the public areas (Lobby and toilets). The rooms were spacious and top cleaned by the very friendly houseman Mahmoud. The landscape like the Paradise and you can enjoy the open air hammock between the palm trees. We enjoyed very much The heated swimming Pool and the freshing drinks from the Bar which served by super friendly barman Mahmoud. The food at the main Restaurant is really tasty and you will find a lot of variety, special thanks for Chef Wael and all the kitchen chefs who is doing amazing efforts during the meals time. A very special thanks to Mr Mohamed Hassan, The Food and Beverage Manager, for his warm welcoming at the restaurants and care about your any food or special drinks requests. He is always asking you if you need anything more than what's available in the buffet and really caring about us and all the clients. We enjoyed the holiday very much and it worth what we paid. We already planned to return back for our family summer holiday and highly recommended for everyone who is looking for amazing holiday. Magdy Basily and family, stayed from 26.01.25 to 30.01.25

Cannot fault the hotel at all. The staff are amazing, particularly Mahmoud from the pool bar. He made the most amazing cocktails for us. The hotel is a great location for snorkelling. We booked trips through the hotel for a trip to snorkel with a Dogong and quad biking through the desert, both great value and amazing experiences.

The beach bar was very nice The best service was from Mansour and Abdul Fresh Mohito and tasty cocktails Very fast fast delivery service at the beach Best animation team , I enjoyed the aqua aerobics Room service was clean The pool bar is very fast , Mahmoud nice bartender

Our experience in this hotel was excellent! Very nice room, and VERY VERY CLEAN (thank you to our house keeper - room 7911 and 7812)! Great food - maybe not the biggest variety but all very tasty. Nice alcohol drinks, and PHENOMENAL service around Pool Bar (thank you Mahmud for the drinks, and much much love to very hard working Ibrahim). Animations for kids we rate 15 out of 10 - Vanesa was just great with kids, our daughter loved hanging out in Kids Club (which could use some new toys in my opinion...) and attending Mini Disco with animation team in animals costumes. Great animation team, best Aqua Gym we ever had ;) Coral reef also very nice, but the weather was windy so we snorkled only 2 times during our stay. Hotel next doors (also Jaz Group) has a water park - and here there was a bit of misinformation. We were told by our tour operator and people from reception that we need to pay 40$/person per week to be able to use the aquapark. Some people around the pool told us that it's not true and we can just walk in there whenever we want -and so thats what we did but only on the last day when we found out about it. Big pitty because our daughter loved the slides... The only thing the hotel could change is to have some water/drink dispensers so it is easier to get water without waiting in line... All in all we loved it there and hopefully one day we will be back...