Saffron Valley Hotels and Resorts

Extremely rude behaviour of the staffs. Nonchalant and irresponsible staffs right from desk manager to errand boys. They are extremely inefficient, ******* and lackadaisical in attitude.

GENERALLY I AM NOT REVEIWING HOTELS AFTER STAY . BUT I AM FORCED TO REVEIW THIS HOTEL BECAUSE OF MY TERRIBLE EXPERIENCE ...I NEED TO WARN THE TRAVELLERS ABOUT THIS HOTEL ,.....WHERE YOU CAN EXPECT EVERYTHING EXCEPT HOSPITALITY ... I SHARE MY EXPERIENCE - 1. MADE TO WAIT FOR CHECK IN SO THAT THEY CAN ENTERTAIN CUSTOMERS WHO WANTED SPOT BOOK IN . 2. NO PARKING AREA . HAD TO PARK CAR IN OPEN FIELD OUTSIDE HOTEL. 3. SMALL RESTAURANT . HARDLY FEW PEOPLE CAN SIT IN THE RESTAURANT . 4. ENTERING ROOM I FOUND NO COMPLEMENTARY WATER BOTTLE. 5. NO DRAINAGE IN BATHROOM . HAD TO USE BATHROOM WITH WATER ACCUMULATING EVERYTIME AT BATHROOM FLOOR 6. GEYSER NOT WORKING 7. WANTED EXTRA BED ... THEY JUST GAVE ME A COT AND PLACED IN ON THE FLOOR. 8. MORNING BREAKFAST IS MINIMAL ... ...BETTER TO TAKE BREAKFAST OUTSIDE....CHARGED 100 RS FOR 1 OMLETE ...FOR WHICH THEY WANTED CASH IMMEDIATELY 9. ORDERED FOOD AT NIGHT AND REQUESTED THEM TO SERVE IT IN RESTUARANT ...BUT STRANGELY EVEN WITHOUT INFORMING US THEY SENT THE FOOD DIRECTLY AT OUR ROOMS 10. LINENS USED WERE NOT UPTO THE MARK 11. CLEANLINESS NOT UPTO THE MARK . PLEASE BOOK THIS HOTEL ONLY IF YOU HAVE NO OTHER OPTIONS IN PURULIA.

Front desk staffers are not very welcoming; a bit indifferent. The quality of food is so so. Room is good but not great to command such a high price. The room’s mirror is not in proper level. The was room lights are enough but during shaving, the lighting was not found properly positioned.