Hotel New Rockbay

Restaurant facilities are good. Mr Jena is humble and polite. However little disappointed with reception guy, if I remember correctly his name Mr Bikas.... he needs little more to learn..... rest is good it is a good hotel to stay .... food is also great.....

we stayed here for 2 nights and 1 day . Loved our visit at the hotel and the main attraction for us was the swimming pool. Beautiful pool and the pool side

The stay was very nice people are very cooperative. Vikash was helpful in all the stuff. People can come

I recently had the pleasure of staying at this wonderful hotel during my trip to puri, and i must say, the experience was exceptional. From the moment we arrived, the staff went above and beyond to ensure our stay was comfortable and memorable. A special mention goes to mr. Vikas, who truly stood out with his exceptional hospitality and dedication. Mr. Vikas made sure that every aspect of our stay, from the food quality to the room arrangements, was top-notch. The meals were delicious, with special attention given to both variety and freshness. What truly impressed me was how he took extra care of the elderly members of our group. He personally ensured they were comfortable, making special arrangements to cater to their needs, which made the trip even more enjoyable for all of us. The entire staff was courteous, the rooms were clean and well-maintained, and the overall ambiance of the hotel was peaceful and welcoming. If you're looking for a stay in puri that combines excellent service with a personal touch, i highly recommend this hotel. Thanks to mr. Vikas and the entire team for making our stay unforgettable!

Pros: 1. Spacious room 2. Clean washroom 3. Swimming pool cons: 1. Lift was not working 2. The swimming pool was not clean 3. Slow service. They took a minimum of 30 minutes to serve tea or coffee, even a bottle of water. 4. The bed sheet was dirty and they didn't change even after requesting multiple times. They need to improve the overall services.

Pros - the hotel room was quite spacious and well maintained. The lights were good, ***** with bathroom fittings. The cleanliness was also well maintained. The room also had a mini fridge. Cons - the quality of food can be improved as none of the meals had salt in it. The service time is way too long, during the breakfast we had to wait more than 45 minutes to get a plain order of bread-omelette and puri-sabji. Even when they served, butter was missing in the plate, and sugar was missing in the coffee. Room service can be improved, since they were unable to provide 3 pillows in a triple occupancy room.