Lazy Parrot Inn

Excellent customer service My wife and i went for the first time in 2023. We had a great experience. We went back this year and also had a great experience. We had an issue with the room, it was too small for my wife and i. We spoke to Gabriella ( the person who works at the front desk) and informed her of our concerns. She immediately fixed the issue by changing our room with no extra charge. The customer service is excellent and the location of lazy parrot is perfect . Its close to the town. the town has a lot of activities. Thank you for the great experience

Well the first room we got the beds(mattresses) were super high. The remote for room (fan) did not work. The window AC was very loud. That was room # 6 but room 203 was excellent

Very disappointed I did t receive a free bottle of wine as promised I didn’t get an upgrade or even a late check out. The lights in the room didn’t work shower outdated

Lazy Parrot is a quaint, casual place to stay. We were looking to stay on the west coast of PR, not far from beaches. Overall it is clean and surrounded by lush, tropical vegetation. Room was spacious. What we didn’t like was the lack of staff. The front desk only has employees from 10 am - 5 pm. If you arrive later than 5 be prepared to go on a scavenger hunt to find your room key. We leave super early in the morning and come back late from our beach adventures so we never saw employees. After our first day out we noticed that although they placed fresh towels in the room, they didn’t add toilet paper or refill toiletries. So the next day we made a point to call and ask. It’s ridiculous to have to ask when they know the room is for 4 people and doesn’t have the basics. After returning from a full day out they had not done so. We were completely out so we called the after hours number. It took over an hour to bring it, so finally at 10 pm we could shower. They know Rincon is a beach area and people are going to want to come back and shower after a day out. I shouldn’t even have to call during business hours to ask them to refill these things, but the fact that I actually DID call and they still didn’t refill it made me frustrated. Also housekeeping doesn’t make beds, clean or sweep. Only replaces towels.

Property was nice, relatively clean, and some nice views. When staff was present, they were very nice efficient. Very limited staff and hours were very unpredictable.

The hotel was very nice especially for the price. I stayed in a king suite and it was clean spacious in the property was well kept. The property definitely wasn’t beachfront, but there was only a short drive to the nearest beach. I will stay here again.