Bungalows Punta Uva Inn

Unfortunately, we left this hotel with a bad taste in our mouths due to a very unpleasant incident. On our first day, we left our money in the bungalow while we went to the beach for an hour. Later that evening, we realized that €300 and $150 USD were missing. We did not put the money in the safe because we did not know that it was key-operated rather than a digital code safe. Interestingly, while the bungalow door had a keypad lock (which would have allowed tracking of entries and exits), the hotel still uses a key system, which is much less secure. We reported the issue to the reception, and they checked the security cameras. However, the cameras do not fully cover the entrance area, so they were unable to provide any definitive answers. We travel frequently and have never experienced theft, even when we did not always use a safe. This situation left us feeling extremely uncomfortable. Positives: • The bungalow was spacious and comfortable. • The restaurant staff was very friendly and provided excellent service. • The pool was large and well-maintained. • The washing machine and dryer worked well. Additional Negatives: • We stayed in the Toucan bungalow, which is the very last one, directly next to the main road and the machine room. As a result, it was extremely noisy. While there were some positive aspects of our stay, the security concerns and lack of resolution regarding the missing money completely overshadowed them. We cannot recommend this hotel to anyone who values safety and peace of mind.

Fui con una amiga y nos encantaron las instalaciones, y el trato cálido y esmerado de todo el personal. Especialmente Diego en el front desk nos ayudó con el check-in, llevar las maletas e incluso nos dio buenas recomendaciones. No recuerdo el nombre de los demás, pero todos fueron muy profesionales y simpáticos. Nos gustó que además de las comodidades normales dentro del hotel, dieran facilidades extra como paños y sillas para playa. Lo único que consideramos sería una mejora considerable, es que en nuestra suite el baño no tiene ni una sola puerta. Sería bueno que separen al menos la parte del inodoro de la parte del lavamanos/ducha.

Lugar muy bonito, moderno, espacioso, tranquilo, seguro, acceso a la playa directo, buen servicio, personal amable, habitación (suite) muy amplia, moderna, limpia, como único detalle negativo es la ausencia de una puerta interna hacia al área del baño, que separe con la habitación, esto resta privacidad, y además al estar abierto entra mucha luz natural por las tres ventanas del baño, influyendo sobre la luminosidad de la habitación principal; por ese detalle 9 de 10. El área de piscina y jacuzzi muy bueno.