Gæstebruger
27. december 2023
When we arrived at The Atlantico Hotel we asked to see the room because the neighborhood and the hotel were very rundown and we had concerns. When we went to see the room, the walls were dirty, the refrigerator rusted inside, and the bathroom light and mirror were broken. There was a bug on the bed and there were stains everywhere. We went back down immediately and told the receptionist that we didn’t want to stay here. He said too bad, there’s nothing I can do, we will charge you for 3 nights. We asked for a manager and he said there wasn’t one but would call. We waited 29 mins and no help. We told him again that the pictures didn't reflect the condition of the hotel. He said he couldn’t help. We decided to leave and find a new hotel as it was getting late fast. They charged us for 3 nights. Stay away from this place.
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