Dreams del Estrecho

Nice location Punta Arenas is a lovely town but the dreams hotel isn’t all that great at the moment because they are doing construction on rooms and it is noisy and disturbing and it goes until 7pm at night. Wait until they are finished before coming here.

As pre-arranged by Quark Expeditions, I stayed here before and after my fly/cruise to Antarctica. The hotel's location on the waterfront was excellent [5.0] and quiet, and within walking distance to most tourist sights. The assigned rooms were fair [2.8], but were clean, spacious, and quiet. The bathrooms were very large. The furnishings and linens were very comfortable, but, they were showing their age. Also, despite what staff told me, both of my rooms had no AC; stand-up fans were in both rooms. While the rooms were very warm initially, once I opened the windows and turned on the fans, the rooms got cold. Shower water pressure and temperature were excellent. Staff service was generally very good [4.5] throughout the hotel. However, they were overwhelmed at times. Some English was spoken by staff members, which is always very much appreciated! And, everyone was very friendly and approachable. The breakfast buffet was good [4.1], with an average array of choices to serve various tastes. The food, including outside of breakfast, was generally good. Service was attentive. The gym facility was excellent [5.0]. It was one of the most comprehensive hotel gyms I've ever come across on my worldwide travels.

Rooms are well laid out and breakfast good. On the day we arrived the lifts were broken which was not good when there were over 100 people checking in with luggage for quark expedition. No coffee and tea in room or facilities to make anywhere. Therefore you had to wait for breakfast and nothing available in evening.

A modern hotel with all the amenities expected of such an established hotel. The room was roomy and comfortable. The bed was comfortable, and the pillows provided an excellent sleep. Breakfast selection was very good with many options to choose from. The location is very convenient to a number of must-see attractions. We would definitely stay here again.

We stayed here on our trip to Antarctica as it was the hotel suggested by our tour company, Quark Expeditions. Our room was spacious and well appointed. The bed was comfortable and the view over the harbour was wonderful. Our check-in was smooth and our room was ready when promised. The breakfast was included and had a good selection of meats, cheeses, fruit, eggs, bread and yogurt. There was another cafe type restaurant with good lunch type food. We did not visit the casino but, as we were on an upper floor we did not encounter any noise from the casino. The staff were friendly and helpful and offered some good suggestions for where to eat in town and what to do. We enjoyed our stay and would return again.

Visited the hotel prior to an Antarctic adventure. This is a large hotel with a Casino. Our room was large and pleasant. Hotel is centrally located within easy walking to the town centre. Our meals were in the banquet hall with other passengers on the upcoming cruise. The food was average. Breakfast was served in a nice room and was much better than our "banquet" dinners.