Hotel Hacienda Puno Centro Histórico anmeldelser

Excellent service, the staff are friendly and helpful. Nice location and it’s walkable to the Puno Pier.

Check out time all around the world is 11:30 to 12:00 latest. I gave them room 11:44 and they still charged me for half day😡😡😡😡😡😡😡 I will not go back to that FKN hotel again and tell my friends and put in my Instagram too. I travel 200 days out of 365 days with my wife and I use trip.com You want my feed back you have it now

總體不錯，地理位置好，衞生，服務周到，熱水好，早餐豐富。衹是窗子臨街，偶爾有點吵。前台有熱水提供，玩完回來口渴，立刻有熱水喝。

不錯，火車從庫斯科過來，走路就可以到，前提是隨身行李箱更便利，在前台訂了倆天一晚的遊島和湖中浮島住宿。

非常喜歡，漂亮的房間，窗户外可以看到街道。

非常好的服務。

We (2 Canadian friends) enjoyed our 2-night-stay in Puno that was booked through Exoticca. Reception booked us a very reasonable priced 4-hour-boat-tour to the Iros floating islands which we really enjoyed! The beautiful main square is a few blocks away with a very good restaurant, Mojsa, that was recommended by reception. The room was comfortable with a balcony and windows that opened over the street. On departure day, we were picked up early before breakfast, so a bagged breakfast was prepared for us - requested the previous night. (Quinoa breakfast bar, fruit, juice box) The restaurant dinner food was very good. Breakfast buffet was okay....standard Peruvian. I would recommend staying here.

The hotel staffs are exceptional. They helped us with arranging our tours, our transportation, and they even arrange an early breakfast because our departure time is earlier than the breakfast serving time. Everything they did made us feel like home.

The reception desk was helpful. They also have oxygen if you need it. The location was convenient as it was close to restaurants and shopping . There was a window that opened, so we could have fresh air. The room was clean. The beds were comfortable. There was an elevator.

Stayed here on three separate occasions and found the hotel staff very helpful, its close location to the Centro, good quality breakfast, bag storage facilities and double glazing to be an excellent value for money hotel. From this hotel in Puno went and stayed on floating islands, returned, then went to Copacabana, returned, then took transfer to Juliaca airport.

I chose the Hotel Hacienda Puno Centro Historico based on the location in Puno and the price and it was a great little place to stay for three nights. The location is good with plenty of shops and restaurants nearby and a short walk to the main square. The room was fine with a comfortable bed and a clean bathroom and the breakfast was ok too. All the staff were really friendly and helpful and given the location and price the hotel made for a good base.

The good stuff first: really good location right near main plaza and 5 minutes from lake. Room was warm once the heater got going. Not so good: room and public areas a bit tired, dark and depressing, old worn furniture/carpets etc, but the very worst thing was the vile stench coming up from either the drains or sewars, it made me feel sick and had to wear my face mask to try to block it out, wasn’t present all the time but when it was it was absolutely horrendous.

Such a pleasure to arrive here after a long day of traveling. Check-in was super fast, room keys were ready and rooms were next to each other without having to ask, fantastic pizza a block away, close to the main square, there's a heater in the room, the shower was hot with great water pressure, and they made us a boxed breakfast when we told them we had an early tour. Highly recommended!

From a location standpoint (very central) through to staff being very helpful there's nothing I found about this hotel to complain about, in fact it was a joy to stay here with very varied breakfast options and lovely beds to sleep in what more could I ask for?