The Ritz-Carlton, Pune

浦那很不錯的酒店，早餐豐盛，房間乾淨衞生，就是窗簾有點漏光

The stay was superb....the front office team was amazing and very professional. The rooms were perfectly clean and made. I liked the fragrance which you use in the room. Alta Vida was heaven. Perfect destination to go *****. Hope to see you guys again..⭐

I visited RC for the first time in October for business purpose just for overnight stay so it seemed good n booked it for 3 nights for my Anniversary in November and clearly stated that next time will come with family for an unforgettable experience for them,but for my surprise the staff that was so caring n affectionate this time were least bothered to talk even nicely when I visited again. Still i thought might be the rush is there due to Diljit's show that's why bcoz we were also attending that concert. We booked executive suite which includes lounge access but bcoz you have small kid you can't sit there n we were told to to go to 3 kitchens but when we came there ppl there were like lounge access is upstairs how come you are here so narrated them full story n we sat there but everytime someone comes n asks have you ordered something it made us so embarassed that for next 2 days we didn't used any lounge services inspite of paying for it in advance. This left a bad taste in my mouth. Worse was still about to happen when on my Anniversary day no one wished us as I asked them a month earlier that I m here to celebrate my Anniversary. There was no basic decoration not even the cake that I requested,it was first time since my marriage I cried on my Anniversary n these ppl spoiled my Anniversary like anything. Every year we go to Taj resorts n they are just awesome in making you feel special Taj kovalam,Taj Bekal were some of them even the JW Marriott pune Taj Varanasi,Taj lucknow I just visited on 1st December n it was my kids birthday n they made it unforgettable even though we were not there in hotel for the whole day. My first hand experience with RC pune is the worst n will like to say big no to everyone who want to make memories n stay here please find a better option for yourself. It's only a Business hotel no emotions only business. I really regret spending such a handsome amount on this hotel.

The start with check in was not that great..however it was compensated by amazing service provided by the restaurant staff Somesh Mulmule.. he welcomed us with a smile, ensured we were comfortable and gave everything as it should be.. even on other days he was prompt knew what we wanted booked us a table and made us feel special.. we forgot the initial experience with check in because of that. It made our stay memorable and changed our mind from negative more than positive.. thank you so much Somesh and the entire restaurant staff Debtanu also to mention a few others. Keep it up .. even the rooms were plush and house keeping was quick.. please take good care of these employees as they make the experience complete and wanting more..

Great Hospitality, excellent service, would like to repeat in future. The house keeping is superb. The breakfast menu is wide spread. Aasmaan is great, lovely view. The club lounge was added advantage. The location is great. Would recommend friends to visit and stay

All of the staff members I met in Ritz Pune were exceptional. Special thanks and appreciation to Rupesh and Harshada for taken the experience to the next level. These individuals provided outstanding service. There are humble and welcoming. Harshada took pride in remembering what. I like to eat and ensure it was prepare for me upon my arrival in the lounge. The property is clean and beautiful, well service. I highly recommend Pune Ritz for luxury and best in class service.