Novotel Pune Nagar Road

Novotel Pune Nagar Road anmeldelser

Novotel Pune Nagar Road

City Infopark, WEIKFIELD IT CITI INFO PARK, Sakore Nagar, Pune, Maharashtra, 411014, IndiaVis hoteloplysninger
Novotel Pune Nagar Road
Novotel Pune Nagar RoadNovotel Pune Nagar RoadNovotel Pune Nagar Road
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1 nat

Gæsteanmeldelser

8.4/10
Meget god
74 anmeldelse
Bekræftede anmeldelser
Placering8.6
Faciliteter8.3
Service8.4
Renlighed8.4
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Alle anmeldelser(74)
Positive anmeldelser(23)
Anmeldelser med billeder/video(2)
Fantastisk ophold!(5)
Rent og ryddeligt(4)
Fantastiske værelser(4)
Venligt personale(4)
Lækker morgenmad(3)
Fantastisk beliggenhed(3)
Negative anmeldelser(2)
Gæstebruger
Executive-værelse med kingsize-seng
Overnattede i feb. 2025
Forretningsrejsende
1 anmeldelse
6.5/10
Slået op den 31. mar. 2025
Hygience is a concern for such rating hotel. Aging tooth paste stains are on toilet curtain.
Oversæt
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i jan. 2025
Rejs med venner
16 anmeldelse
10.0/10
Enestående
Slået op den 26. feb. 2025
The hotel is in a good location. The breakfast is delicious and has a lot to choose from. The room is clean. The reception staff is very nice. The bed is soft.
Oversæt
Fournier
Deluxe-værelse med kingsize-seng
Overnattede i jan. 2025
Forretningsrejsende
2 anmeldelse
7.0/10
Slået op den 15. feb. 2025
Got a little problem at check out while my booking was prepaid through trip.com Novotel had not received the payment and wouldn’t let me leave. Asked me to settle the problem with trip.com my side.
Oversæt
NNDN
Executive-værelse med kingsize-seng
Overnattede i apr. 2025
Familie
1 anmeldelse
9.0/10
Fantastisk
Slået op den 8. maj 2025
Good place and very good staff
Oversæt
Gæstebruger
Executive-værelse med to enkeltsenge
Overnattede i jul. 2023
Forretningsrejsende
33 anmeldelse
4.0/10
Slået op den 2. sep. 2023
I booked EXECUTIVE ROOM with Complimentary Lounge Access. The TERRIBLE Stay I has in this NOVOTEL PUNE VIMAN NAGAR ROAD on CLEANLINESS. Look at the attached Photo the bed sheet full of small ball and dirty. Very bad feeling how can such 4 star Hotel Cleanliness in this way. When staff change Bed sheet they can't feel or see? ? ? I called them to change the bedsheet at 1am+ and the staff just throw the quilt on the floor change the bed sheet then put then quilt back without change the quilt cover. The feeling staff gave me is normal nothing wrong. Very Disappointed and Worse Stay I has in this Hotel as I stay at other NOVOTEL no issue at all.
Oversæt
Svar fra overnatningssted: Dear Guest,We sincerely apologize for the subpar experience you had during your stay in our Executive Room at Novotel Pune Viman Nagar Road. Your feedback is deeply concerning, and we appreciate you bringing it to our attention.We are genuinely sorry for the cleanliness issues you encountered with the bedsheet and the lack of attention to detail by our staff during the bedsheet change. This is certainly not reflective of our usual standards, and we take such matters seriously.Rest assured, we will be investigating the incident and taking corrective measures to ensure this does not happen again. Your comments will be shared with our housekeeping team for further training and improvement.We understand the impact this has had on your stay, and we would like to make it right. Please allow us an opportunity to discuss your experience further and see how we can address your concerns. You may contact our guest relations team at [contact information].Once again, we apologize for falling short of your expectations and appreciate your understanding.Warm Regards,Rahul Panwar
Rosewater Tours and Travels
Overnattede i jun. 2023
Familie
5 anmeldelse
10.0/10
Enestående
Slået op den 5. aug. 2023
Excellent service. Highly recommended. Very pleased with the friendliness and courtesy of the staff.
Oversæt
6/10
Svar fra overnatningssted: Dear Guest,Thank you so much for your kind words and positive feedback! We are delighted to hear that you had an excellent experience and were pleased with the friendliness and courtesy of our staff. Providing exceptional service is our priority, and it's rewarding to know that we met your expectations.Your recommendation means a lot to us, and we truly appreciate your support. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share.We look forward to welcoming you back and providing you with another outstanding experience during your next visit.Warm regards,Rahul Panwar
Gæstebruger
Deluxe-værelse med to enkeltsenge
Overnattede i dec. 2024
Familie
2 anmeldelse
10.0/10
Enestående
Slået op den 16. feb. 2025
Everything was Perfect!
Oversæt
Gæstebruger
Overnattede i aug. 2023
Forretningsrejsende
7 anmeldelse
7.0/10
Slået op den 5. nov. 2023
Excellent location but the hotel cleanliness and maintenance is not good. The phone in the room did not work and they could not fix it in-spite of reminders.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback with us. We appreciate your kind acknowledgment of our excellent location. However, we are truly sorry to hear about the issues you encountered with the cleanliness, maintenance, and the non-functional phone in your room.Please accept our sincere apologies for any inconvenience caused. We take your comments seriously, and we will be addressing these issues promptly to ensure a better experience for our future guests.We value your feedback, and your concerns will be shared with the relevant teams to make necessary improvements. If there's anything else you'd like to share or if there's an opportunity to make amends during a future visit, please let us know.Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back for a much-improved stay.Warm regards,Rahul Panwar
Sweety
Overnattede i mar. 2023
Par
1 anmeldelse
9.0/10
Fantastisk
Slået op den 1. maj 2023
Awesome stay but they can work upon their hospitality; breakfast spread was good with lot of options and location was great with many eateries and super Mart around; gym was good; Nice view from the room; would totally recommend.
Oversæt
Svar fra overnatningssted: Dear Sweety,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had an awesome stay and enjoyed the breakfast spread, the convenient location, and the amenities like the gym. We appreciate your positive comments about the nice view from your room.Your suggestion about working on hospitality is duly noted, and we will certainly review our services to enhance the overall guest experience. Guest feedback is invaluable to us, and we are committed to making improvements based on your insights.Thank you for recommending us, and we look forward to welcoming you back for another enjoyable stay.Warm regards,Rahul Panwar
sunny
Executive-værelse med kingsize-seng
Overnattede i dec. 2023
Forretningsrejsende
3 anmeldelse
7.5/10
Slået op den 21. jan. 2024
Service is slow. Carpet not clean
Oversæt
Svar fra overnatningssted: Dear Sunny,Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is crucial for us to address areas that need improvement.We are genuinely sorry that you found our service to be slow and the carpet not up to our cleanliness standards. Rest assured, we take your comments seriously, and we will be investigating and addressing these issues promptly.We appreciate your understanding and hope you will give us another opportunity to provide you with the excellent service and cleanliness you deserve during your next visit.If there's anything specific you'd like us to address or if you have additional feedback, please feel free to share.Thank you for choosing our establishment, and we look forward to the chance to make amends.Warm regards,Rahul Panwar
Jack Boey
Deluxe-værelse med kingsize-seng
Overnattede i feb. 2024
Forretningsrejsende
26 anmeldelse
10.0/10
Enestående
Slået op den 17. mar. 2024
Okay. Not bad to stay here
Oversæt
Svar fra overnatningssted: Dear Jack, Thank you for taking the time to share your feedback with us. We're glad to hear that your stay with us was satisfactory. If there's anything specific you enjoyed or any areas where we could improve, please feel free to let us know. We're always striving to make our guests' experiences even better.We hope to welcome you back again in the future.Warm Regards,Rahul Panwar
Shalabh
Deluxe-værelse med kingsize-seng
Overnattede i apr. 2024
Forretningsrejsende
69 anmeldelse
8.0/10
Meget god
Slået op den 1. jun. 2024
Very good hotel
Oversæt
Svar fra overnatningssted: Dear Shalab, Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. If there's anything specific you particularly liked or any suggestions you have for us, please feel free to share. We look forward to welcoming you back to Novotel Pune soon.Warm regards,Rahul Panwar
Sidhartha
Overnattede i mar. 2023
Forretningsrejsende
4 anmeldelse
10.0/10
Enestående
Slået op den 11. jun. 2023
Great value for money, business hotel.
Oversæt
Svar fra overnatningssted: Dear Sidhartha,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be a great value for money, especially for business purposes. Providing excellent value and a comfortable experience for our guests is a top priority for us.If there's anything specific that stood out to you or any suggestions you may have for further improvement, we'd love to hear them. Your input is invaluable to us.We appreciate your patronage and look forward to hosting you again during your next business trip.Warm regards,Rahul Panwar
KHINMAUNG
Overnattede i nov. 2023
Forretningsrejsende
9 anmeldelse
8.0/10
Meget god
Slået op den 17. dec. 2023
Overall good
Oversæt
Svar fra overnatningssted: Dear KHINMAUNG,Thank you for taking the time to share your feedback. We're pleased to hear that your overall experience was good. Your satisfaction is important to us, and we appreciate your positive comments.If there are any specific aspects you particularly enjoyed or areas where we can further enhance your experience, please feel free to let us know. We are always eager to improve and provide the best service possible.We look forward to welcoming you again in the future. If you have any additional feedback, don't hesitate to reach out.Warm regards,Rahul Panwar
Shaoheng
Deluxe-værelse med kingsize-seng
Overnattede i aug. 2024
Forretningsrejsende
1 anmeldelse
10.0/10
Enestående
Slået op den 8. sep. 2024
印度Pune 出差選中Novotel 住宿,早餐餐點選擇多樣美味,房間衛生乾淨,距離機場很近,服務人員態度很滿意
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed your stay at Novotel in Pune. It’s great to know you liked the variety and quality of our breakfast, found the rooms clean, and appreciated our convenient location near the airport. We're also glad our staff made a positive impression on you. We hope to welcome you back on your next trip!Warm Regards,Anant Leekha