Sutera @ Mantanani Island Resort & Spa anmeldelser
Sutera @ Mantanani Island Resort & Spa
Kampong Mantanani, Mantanani Islands, Sabah, 89150, MalaysiaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
8.2/10
Meget god
228 anmeldelse
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Bekræftede anmeldelser
Placering8.6
Faciliteter7.6
Service8.4
Renlighed8.0
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Negative anmeldelser(25)
Awang Aszhar
Chalet Sea View King With Boat Transfer
Overnattede i jul. 2025
Par
4 anmeldelse
10/10
Enestående
Slået op den 9. aug. 2025
Sutera @ Mantanani Resort is the kind of place where time slows down. Comfy air-conditioned rooms, a beautiful stretch of sandy beach, and the sparkling blue sea just steps away. I spent my days snorkeling among colorful fish, kayaking in calm waters, and enjoying island-hopping trips. The restaurant and bar kept me well-fed and refreshed, and the friendly staff made the stay feel extra special. A true hidden gem for anyone craving the ocean breeze, we even can see aKinabalu from the island.
Oversæt
Svar fra overnatningssted: Dear Awang,Thank you for sharing your lovely experience! We’re delighted you enjoyed the cozy rooms, beautiful beach, ocean activities, and warm hospitality. It’s wonderful you caught a glimpse of Mount Kinabalu too—we look forward to welcoming you back to our little slice of paradise!Thomas PillaiResort ManagerSuetera@Mantanani Resort & Spa
Lynie
Deluxe King Room With Boat Transfer
Overnattede i jul. 2025
Par
1 anmeldelse
10/10
Enestående
Slået op den 9. aug. 2025
Lovely, beautiful and peaceful anniversary getaway at Sutera @ Mantanani 💙🏝️ It was amazing! This is our 2nd trip to Sutera Mantanani.
My husband brought me here once before, and that trip was soo nice that I have to surprise him with another trip to Sutera Mantanani.
Kami stay di Deluxe Room atas spa – masih dapat gorgeous beachfront view, so tiap pagi bangun terus dengar bunyi ombak. Room clean & comfortable, ada aircon sama hot shower, tilam pun soft jadi tidur memang nyaman. Pagi-pagi Palau jalan pigi pantai, boleh nampak Gunung Kinabalu dari jauh – memang breathtaking oh. Kami enjoy snorkeling dalam air biru, kayaking tepi pantai, main layang2 sambil rasa angin laut, try ATV ride pusing sekitar kawasan, also kami ada buat batik sendiri (boleh bawa balik 🖌️🌺) sebagai kenangan. Malam ah, baring di pasir sambil tengok starry night ✨, dengar bunyi ombak – rasa peaceful betul. Breakfast okay saja, pilihan tidak begitu banyak, tapi cukup untuk start the day. Overall, memang berbaloi & akan recommend sama family and friends. 🌊
Oversæt
Svar fra overnatningssted: Dear Lynie,Thank you for sharing your beautiful anniversary experience! We’re delighted you enjoyed the beachfront views, activities, and peaceful atmosphere. It’s always a joy to welcome returning guests, and we look forward to your next visit.Thomas PillaiResort ManagerSutera@Mantanani Resort&Spa
RDZ1
Deluxe King Room With Boat Transfer
Overnattede i jul. 2025
Rejs med venner
1 anmeldelse
10/10
Enestående
Slået op den 8. aug. 2025
A wonderful island escape with stunning sand beaches, clear turquoise water and excellent snorkelling and diving opportunities
Oversæt
Svar fra overnatningssted: Dear RDZ1,Thank you for your kind words! We're thrilled you enjoyed the beautiful beaches and marine life. We hope to welcome you back for another island escape soon!Thomas PillaiResort ManagerSutera@Mantanani Reosrt&Spa
Swen Ng
Premium chalet med to enkeltsenge og bådtransfer
Overnattede i apr. 2025
Rejs med venner
6 anmeldelse
10/10
Enestående
Slået op den 21. jul. 2025
it’s a private island. me & my friends has a great peaceful weekend in sabah!
Oversæt
Svar fra overnatningssted: Dear SwenThank you for your kind words! We're so glad you and your friends enjoyed a peaceful weekend on Sutera@Mantanani. Hope to welcome you back soon!Thomas PillaiResort ManagerSutera@Mantanani Resort & Spa
❤️ Xinspired Journeys
Chalet Sea View Twin With Boat Transfer
Overnattede i jul. 2025
Rejs med venner
7 anmeldelse
10/10
Enestående
Slået op den 11. aug. 2025
Hidden gem. Stay awake till 2am to see the milky way 😍 beautiful. Thr turqouise seawater, white sandy beach, beautiful sunset. Wish I could stay longer.
Tips
Book and choose package with land transfer.
Day 1
11.30am Board the hotel bus from KK-Magellan resort to Jetty, 1.5 hours.
1pm Arrived jetty, the staff will pre-register and deposit your luggage.
2.30pm 45 mins boat ride to the Mantanani resort. Amazing turqoise seawater. *can't stop mentioning the color of the sea. Check in
6pm walk by the beach to see sunset
2am stars gazing
Day 2
6am bright and sunny
7am breakfast
8am join free snorkeling
11am check out
12pm head to the land via boat
1pm board the bus head back to KK
Recommend - stay 2 nights in the island
Oversæt
Svar fra overnatningssted: Dear Xinspired,Thank you for your wonderful review and for sharing such detailed tips for future guests! We’re delighted you enjoyed the beauty of the island, from the turquoise sea and sunsets to the magical stargazing. We look forward to welcoming you back for an even longer stay next timeThomas PillaiResort ManagerSutera@Mantanani resort & Spa
brutal
Chalet Sea View King With Boat Transfer
Overnattede i feb. 2025
Solorejsende
9 anmeldelse
2.0/10
Slået op den 10. mar. 2025
I booked the wrong date but the hotel refused to change it for me when im face to face with the front desk in person.A TOTAL SCAM
Oversæt
Svar fra overnatningssted: Dear valued guest,Thank you for sharing your feedback.Our cancellation and change policies are outlined in the terms and conditions when you make the booking, and we follow these guidelines to ensure consistency and fairness for all guests. According to our policy, any changes to bookings, such as modifying dates or canceling, need to be done through the booking agent or platform that you used to make the reservation. This is because they manage the reservations and are the authorized party to process such requests. While we understand that you were hoping for a resolution directly at the front desk, we are unable to make exceptions to this procedure.We always advise guests to carefully read the terms and conditions before making a booking to ensure there are no misunderstandings or miscommunications in the future.Thomas PillaiResort ManagerSutera@Mantanani Island Resort & Spa
Gæstebruger
Deluxe King Room With Boat Transfer
Overnattede i jan. 2025
Par
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 17. feb. 2025
My stay at Sutera Mantanani was absolutely unforgettable. The hotel’s location is simply incredible—right by the ocean, with stunning sea views the moment you step outside. Waking up to the sound of waves and the sight of crystal-clear waters was pure bliss.
The rooms were clean, comfortable, and designed to make the most of the natural beauty surrounding the hotel. The staff were friendly and attentive, ensuring a pleasant and relaxing stay. Whether you’re looking to unwind on the beach or explore the island, this hotel is the perfect base for your trip.
I highly recommend Sutera Mantanani to anyone seeking a peaceful getaway with breathtaking views. Can’t wait to return!
Oversæt
Svar fra overnatningssted: Dear valued guest,Thank you so much for your kind feedback! We’re absolutely delighted to hear that your stay at Sutera Mantanani was unforgettable. We couldn’t agree more—our location, with the soothing sound of the waves and the stunning, crystal-clear waters, truly creates a magical atmosphere.It’s wonderful to know that you found your room comfortable and enjoyed the warmth and friendliness of our team. We’re so glad we could provide you with a relaxing and memorable experience. Your recommendation means the world to us, and we’re excited to welcome you back for another peaceful retreat with incredible views!Kind regards,Thomas PillaiResort ManagerSutera@Mantanani Resort &Spa
e
Overnattede i jul. 2024
Familie
1 anmeldelse
6.0/10
Slået op den 18. aug. 2024
I was very expected to stay at 5 stars hotel on the beatiful island, but our room key was broken and we needed to stay outside nearly 1 houer in hot temperature when we arrived.
We also found lot's of rubbish included cigarette butt just in front of our room. I asked hotel staff to clean up but they never did.
The island is incredibly beatiful, but I was very disappointed with this hotel. I want them to improve, because it's 5 stars hotel.
Oversæt
Svar fra overnatningssted: Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the broken room key and your extended wait in uncomfortable conditions upon arrival. This is not reflective of our standards.We also regret that our team did not address your concerns about cleanliness promptly. Your feedback is crucial, and we will ensure that these issues are addressed with our staff to improve our service.We appreciate your comments and hope you will consider giving us another chance to provide you with a better experience on your next visit.
Pujingmei
Chalet Sea View Twin With Boat Transfer
Overnattede i aug. 2024
Rejs med venner
8 anmeldelse
10/10
Enestående
Slået op den 14. okt. 2024
Good!!!!
Oversæt
Svar fra overnatningssted: Thank you for your positive feedback! We appreciate your support and encouragement.
Gæstebruger
Overnattede i feb. 2024
Par
5 anmeldelse
9.0/10
Fantastisk
Slået op den 31. mar. 2024
Very nice beach with good services. However we encounter various occasion where there is no water. B ur overall the view and sandy beach makes up for it.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our beach and found our services satisfactory. We apologize for any inconvenience caused by the occasional lack of water, and we will certainly look into addressing this issue to ensure a more consistent experience for all our guests.We appreciate your understanding and are glad that overall, you still found the view and sandy beach enjoyable. Your satisfaction is important to us, and we hope to welcome you back again in the future for an even better experience.
Gæstebruger
Overnattede i jul. 2024
Familie
1 anmeldelse
2.0/10
Slået op den 30. aug. 2024
Trip cancelled by hotel due to bad weather. No prior update by hotel nor trip . Com. No assistance render. We are left on our own without a room for the night. We were extremely disappointed but can understand the situation due to Safety.
Also, why were our refund request rejected. Please provide a justification for this cancellation by the hotel.
Oversæt
Svar fra overnatningssted: Thank you for sharing your concerns. Firstly, we wish to express our sincere apology for the inconvenience you faced due to the cancellation of your trip. While we prioritize safety, we completely understand how frustrating it must have been to be left without a room or proper assistance during such a situation. The excursion to Sutera At Mantanani Resort has been cancelled owing to severe winds, which are not recommended for any boat to operate. Information on this cancellation and room allocation had been shared with Trip.com. However, we apologise on any miscommunication between us and Trip.com, and we will be reviewing our procedures to ensure better communication in the future, especially when it comes to cancellations and guest support.We truly value your understanding regarding the weather situation, and we are committed to making sure this experience is not repeated in the future. We hope to welcome you back again for a more positive stay in the future.
Yingxiang
Overnattede i jun. 2024
Par
1 anmeldelse
8.0/10
Meget god
Slået op den 19. jul. 2024
Full of Chinese tourists !!!
If u wanna enjoy ur vacation and stay away from Chinese,this is not for u. No hate but if u know u know.
(I’m Asian as well) but I don’t wanna go to an island that full of Chinese tourists. (I even asked the staff,they say they have at lot of Chinese tourists)
Service is really nice. People are friendly, English speaking, a lot of cute dogs.
No hate again. Just a reminder.
Oversæt
Svar fra overnatningssted: Thank you for sharing your thoughts on your recent stay with us. We appreciate your feedback and understand that guest composition can impact the overall experience for some visitors.We are pleased to hear that you found our service to be nice and our staff friendly and proficient in English. It's also great to know that you enjoyed the presence of our cute dogs around the resort.Our resort welcomes guests from all over the world, and we strive to create a welcoming and enjoyable environment for everyone. We appreciate your understanding and will continue to work on providing the best possible experience for all our guests.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future.
happy mee
Overnattede i nov. 2023
Par
18 anmeldelse
7.5/10
Slået op den 5. dec. 2023
December is the off-peak season. There were two guest parties at that 🌙. I and my wife enjoyed the quietness during staying in the island. Although far away from KK city, We have used the shuttle bus transfer service which is convenient. The complementary snokerling activity is a must do. The 🪸 is less damaged than that in the TAR island park.
Oversæt
Svar fra overnatningssted: Dear happy mee, Thank you for your wonderful review! We’re so glad you and your wife enjoyed the peacefulness of the island during the off-peak season—it’s a great time to relax and unwind. We’re also happy to hear that the shuttle bus transfer was convenient and that you had a great time snorkeling. It’s fantastic that you were able to experience the beautiful, less-damaged coral! We hope to welcome you back for another tranquil escape in the future!Regards,Thomas PillaiResort ManagerSutera@Mantanani Resort & Spa
Abd Wahab
Overnattede i jun. 2024
Familie
1 anmeldelse
10/10
Enestående
Slået op den 7. jul. 2024
Service very good
I'm really satisfied with their kindness service
Oversæt
Svar fra overnatningssted: Thank you for your kind words and positive feedback regarding our service. We are delighted to hear that you were satisfied with the level of kindness and service provided. It is always our goal to ensure that our customers have a pleasant experience. We look forward to welcome you back in the near future.
Jory Lau
Overnattede i mar. 2024
Familie
6 anmeldelse
10/10
Enestående
Slået op den 27. apr. 2024
The scenery is beautiful, and we are very satisfied.
Oversæt
Svar fra overnatningssted: Thank you for your kind words. We are delighted to hear that you found the scenery beautiful and that you were very satisfied with your experience. Your feedback is greatly appreciated, and we hope to welcome you back again in the future.