Fairfield by Marriott Pujiang

The hotel was located in calm environment which was about twenty five minutes drive away from the city center. This made it a perfect location for relaxation and getting away from hassle of the city. This location also allowed for easy access to malls and lovely scenic views. Additionally, it was opposite the Sheraton Hotel. The staff was quite hospitable, providing a quick check in time. The room had a modern and unique layout. However, there was a leak at the face basin which caused the washroom area to be wet and hard to easily maneuver. After notifying front desk the leak was promptly fixed. Finally, breakfast was good but it lacked variety in Western as well as Chinese dishes. We hope to see more added to the breakfast option. All in all, it was a good stay and we will definitely recommend it for a romantic get away or just relaxation time.

Lovely hotel! Its new, the staff is friendly and can speak english, the rooms are clean and the bed is comfortable. Breakfast was catered in the nearby Sheraton and was a bit crowdy. Definitely recommend this hotel for a staycation or a business trip.

设施：ok 卫生：ok 环境：ok 服务：ok

Nice hotel

難以想象這家酒店的服務質量竟如此糟糕！我於晚上10點抵達酒店，當時服務員態度冷漠，直接告知我不要在此排隊，需到隔壁排隊。好不容易排到隊拿到房卡後，因我的房間在2樓，擔心蚊子叮咬，便催促酒店送蚊香過來。然而，令人氣憤的是，他們足足近兩個小時都未將蚊香送來。我從10:00一直等到將近12點，期間至少4次致電前台，每次得到的回覆都是“快送過來了” 。我不禁想問，從酒店1樓前台到2樓房間，真的需要兩個小時嗎？即便五一期間再忙碌，送個蚊香也不至於將近兩個小時吧？這到底是在服務客户，還是有意怠慢？別忘了，你們可是打着“萬豪”的金字招牌招攬客人的！ 另外，酒店的早餐也存在問題。除了雞蛋，其餘全是素菜，沒有任何葷菜。這就是“萬豪”應有的品質？通過刷分將評分等級弄到這麼高，你們良心不會不安嗎？這樣的服務質量，真的配得上4.7分的高分嗎？

酒店環境挺好的，設計感不錯。萬楓大堂不大，但也有休息區。入住前打電話，朱經理接的，知道預算有限，安排送了一份早餐。前台服務很熱情，辦理完指引到電梯。房間床品很舒適，房間乾淨整潔。設施健身房都有。晚上連廊很漂亮。下次一定再來