Casa Anita

Casa Anita is an absolute disappointment, and I genuinely can’t understand how it’s still in business. The Only Redeeming Factor? Housekeeping. The only positive thing about this place is the housekeeping staff. They somehow manage to keep the hotel clean, despite it being old, outdated, and in desperate need of renovation. They’re friendly, but unfortunately, no amount of kindness can make up for how terrible this place is overall. Horrible Management The manager, Karen, is downright awful. Cold, unfriendly, and completely lacking in personality—she makes the entire stay uncomfortable from check-in to check-out. She gives off major Nurse Ratched vibes, and it’s a mystery how Casa Anita survives with someone like her representing them. Rooms Are Depressing & Unlivable    •   The rooms are dark and dreary, with no windows since the hotel is built into a mountainside.    •   Furniture is ancient and uncomfortable—clearly nothing has been updated in decades.    •   The kitchen appliances are a joke—our toaster didn’t even work, and the pots and pans are so cheap that dollar store cookware feels luxurious in comparison.    •   No ice trays were provided, so forget about having ice. Pools? More Like Ice Baths    •   The pools are completely useless—they’re in the shade all day, so the water is freezing cold.    •   The lounge chairs are nasty and falling apart.    •   Pool towels? Not provided. Useless Amenities    •   The TVs are ancient—first-generation LED models that only get one channel. The remotes don’t work, so you’re stuck using the buttons on the TV itself.    •   Wi-Fi is an absolute nightmare—half the networks they give you don’t even exist, and the rest are so slow they constantly disconnect. Non-Stop Noise    •   If you value sleep, don’t stay here. The road in front of the hotel is the only road south, and the noise is constant and unbearable. Final Verdict? Avoid at All Costs Casa Anita is a complete disaster—from the rude manager to the horrible amenities, outdated rooms, and awful location. The only people worth appreciating are the housekeeping staff, but they’re not enough to make up for this miserable experience. Do yourself a favor and stay somewhere else.

When I reserved with *********** they neglected to divulge many important facts, mainly: 1. There are 128 steps up to my room! Yes! That is NOT a typo…one hundred and twenty-eight steps. This place is not for the aged or faint-of-heart. There are NO ELEVATORS, and It took us a long time to climb the dark, dank, tunnel-like stairs, not including the maze of landings and myriad corridors and hallways. The next morning, we lay in bed in agony chewing Tylenol! 2. You will pay a 50% deposit fee in US$, via a 3rd party Mexican collection site, that is difficult to deal with, and *********** were of no assistance. Plus, when checking in, they request the other 50% right away, and all is NON refundable! Then you have to pay another 500 Mexican Pesos CASH refundable deposit to get your TV and AC remotes. 3. We upgraded to a 2-bed, 2-bath suite which was great because one bathroom stunk of sewer, and one bed was a terrible bag of coil-springs, so at least we had a choice. AC was only in the bedrooms, not in the main living, dining and kitchen areas. 4. One pool is closed for ‘repairs’, the other is the size of a hot tub and is covered in scaffolding. All over the place is construction material as they are trying desperately to upgrade electrical systems. All 30 hotel rooms are currently for sale as condominiums, good luck! So, the hotel business is now secondary. This was a meeting place previously for Canadians vacationers, but they’ve abandoned it apparently because all the occupants during our stay were Mexican locals. I will NOT return to Casa Anita and I will NOT recommend it!

A great view of the ocean. Within 5 to 10 minutes walking distance to most restaurants. 15 minute walk to beach. Room spacious with all basic amenities. Nice and private with own balcony. Nice and clean. Staff very helpful and pleasant. We have stayed here a number of times and really have always been satisfied. Highly recommend.