Gæstebruger
20. oktober 2024
This is more of a hotel than a resort, but you pay resort prices. Now, I’ve been so some swanky hotels before and a couple exceptional all inclusive resorts in Cancun & Cabo, but I had greatly lowered my expectations for this place before I even stepped foot in the joint. Unfortunately, this place exceeded my expectations in the wrong direction. Staff: Half of the staff was somewhat friendly and the other half of the staff looked and acted miserable. Every other resort I’ve been to has a very welcoming vibe, but this was the opposite. Food: We tried the food on the first day and it was bland and not fresh. We ended up eating out the rest of our trip. Our friends gave it one more shot and ended up joining us to eat out afterwards. So much for “all inclusive.” Drinks: Tasted watered down and some were downright nasty. The only good drinks were at the pool bar. In fact, the pool bartenders were the only staff that resembled what a resort should feel like. Also, the only place you could get bottled water was at the front desk. But we felt like we were bothering them every time we asked. Room: The room was nice, and the ocean view helped make up for a lot. This was the only redeeming quality of this place — and the reason for the second Star. The room service, however, had limited options. Spa: Seemed limited and didn’t have the hydrotherapy I’m used to. The spa at the Sheraton had an amazing hydrotherapy and massage deal, so I went there instead. I didn’t want to waste my money on a mediocre spa experience. Lastly, the elevators would keep breaking throughout the day, so you’d have to take the staff elevators most of the time. The place felt old, rundown & stale overall. Recommendation: Stay somewhere else. Or even book a room at the Sheraton (it’s cheaper but much nicer) and pay for your food/drinks. We spent double everything because we paid for “all inclusive” but had to go outside for everything to feel like we were on vacation.
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