The Hacienda at Krystal Grand Puerto Vallarta- All Inclusive

지인과 함께하여서 더욱 즐거웠던 여행이였습니다 직원들이 모두 친절하고 음식도 맛있습니다 바다 앞에 많은 액티비티가 있습니다

Had a great time was worried after seeing bad reviews, but nothing wrong with this resort. Not super luxurious, but price was awesome. Staff was very kind an friendly. Entertainment staff Tony, Daniel, Karen,Natalie, and Animacion were great and very friendly. Maria, Francisco in buffet were helpful. Only ate at buffet it was good and we could sit outside and watch the sunset.

My rating is due to the service we received from Rafael, Carlos, Caesar and Miguel (He even sang Happy Birthday) during our 7 day Stay. They were at the Adult Pool and were phenomenal!!! It was my 50th Birthday and they made it Extra Special! Best Service...Best Birthday Ever!!!

Excellent smaller resort. Pool was heated - first time for that for us. Really good entertainment. Buffet was small so not a lot of choices but the a la cartes were good. The pool on top of the resort was a nice addition but a popular spot so was always full.

Property itself is not bad, seems to cared for. Rooms are spacious, but my biggest issue with the bathroom - glass door that does not close nor does it give you privacy to do your business. Staff is friendly enough but noone really went out of their way to help or solve issues. Bar and beach Manager was super nice to us - gave a free cabana day after we have been paying about $55 CAD per day - because unless you are up at 5 am you will not get a spot on the beach, and if you walk away from your spot they will move your stuff off... Buffet was ok, variety is there, but it became boring as we were there for 2 weeks. Alcohol is awful, cheapest of the cheapest, could not drink on the resort. Entertainment - was mediocre, they tried, so kudos (Michael Jackson, Fire Show - typical of all resorts) Karaoke every night was hilarious and fun - people are brave and really tried, so kudos. Some folks are really good at it. Beach - to get a chair or a spot on the beach was literally a war zone, not enough sun beds at all. Swimming in the ocean was decent and actually the fun part, waves are huge, so you better be a good swimmer. Biggest plus was sunsets are absolutely stunning, so make sure to catch these. Crowd is mostly retirement folks and some families. P.S. Restaurants outside the property absolutely delish, on top of our vacation package we spent tons in restaurants, because they have way better food - Argentinian Stake house; Barcelona Tapas (in the City) ; Porfirio's Vallarta and Dolce Vita for pizza

We enjoyed the Krystal Grande Puerto Vallarta. It is located a few blocks south of the marina, 10 minutes from the airport. The resort is older but has been renovated. Some areas still need work but all restaurants, pool areas and the lobby have been updated. Our room was lovely. The food was very good and we particularly enjoyed the a la carte restaurants. If you like shade there is not much available. The umbrellas are not adjustable so we found we were often in the sun.