Astoria Palawan anmeldelser

We stayed in astoria for 4 days. Their amenities are nice but what really turned me off is their service. As soon as we arrived in the check in counter, we didn’t feel welcomed. A man was helping us check in while 4 women in white shirts were behind him just staring at us. I understand that they’re probably training these women but i don’t think they understand how uncomfortable it is to just have everyone staring at us. The customer service at the restaurant was terrible as well. Everytime we ordered or asked for something, the person delivering the food expected us to rearrange our utensils and food while she waited there on the side. Di ba kayo marunong magsalita? These people need to work on communicating and taking initiative. Also don’t order their room service food, I am not a picky eater but wow it’s so bad. Breakfast buffet and dinner buffet were decent

We thoroughly enjoyed our trip to Astoria, Palawan. There are many amenities in the holel to help you unwind and feel comfortable. If you reserved this hotel, you will have free access to the hotel's private aqua park, bikes, golf court, paddle boards, kayaks and multiple open pools. The complimentary boat ride to the open see sand island was truly remarkable. There are lots of restaurants and bars offering different types of food. In my view, the most valuable resource is local staff. We felt at home and were eager to return because they were all such wonderful hosts. Many gratitude to the Astoria crew for making wonderful memories.

We had such a great experience at this hotel! The service was fantastic, everybody was so friendly. The amenities were fantastic as well. Great food at the buffet, fantastic massages and appreciated the one free pass to the water park next door. It's about an hour and a half south of Puerto princesa. You can negotiate with a taxi to take you for about 2,000 pesos to the hotel. Once there, everything is easy! They have a small mini golf course, playgrounds, three pools, massage and gym, and fire shows and live music every night at the buffet restaurant. We did the underground River excursion through the hotel, it was 2,800 pesos per person and really enjoyed our trip and they also have free excursions to a Sandbar and a beach. The best part of the hotel is the service. The staff all greeted us warmly. The customer service manager is definitely doing his job!