Hotel-Restaurante Ancora

Disrespect towards us! We made the reservation through the app recommended by Google, AGODA, and paid in advance for the daily rate with breakfast. On the breakfast day, the accommodation refused to serve us breakfast, even though I presented the receipt that included breakfast. The employee even called the manager, but they still insisted on not delivering what was promised. Lack of respect and professionalism! Early in the morning, we had to go through this situation. I recommend staying in another hotel in the area, as there are similar ones with better prices! Falta de respeito conosco! Fizemos a reserva pelo aplicativo indicado pelo Google AGODA e fizemos o pagamento adiantadoda diaria com cafe da manha. No dia do cafe a hospedagem se recusou a nos servir o cafe da manha, mesmo EU apresentando o comprovante do recibo qué incluia o cafe a funcionaria ainfa ligou para a gerente e mesmo assim insistirem em nao entregar o qué foi prometido, falta de respeito e profissionalismo! Logo pela manha tivemos q passar por essa situacao, recomendo qué fiquem em outro hotel! Qué tem na area simulates com precos melhores!